Transportation Procurement PM, Global Supply Chain & Transportation Procurement

About the role

As a Transportation Procurement Program Manager on the Global Supply Chain and Transportation Procurement (GSCTP) team, you will support the integrity of carrier payments and shipment manifests across multiple transportation modes. This role offers an opportunity to build deep expertise in transportation operations, contribute to process improvements, and collaborate with teams across finance, technology, and procurement to solve problems that directly impact Amazon's bottom line.

Responsibilities

• Own the OM (Over, Short, and Damaged) program across modes — drive root cause analysis, design and implement process improvements, and deliver measurable reductions in OM volume.
• Own payment resolution outcomes by tracking and resolving carrier payment discrepancies and invoice disputes in coordination with Controllership and procurement buyers, ensuring timely closure and accurate financial reconciliation.
• Monitor and analyze OM and payment data, performance metrics, and trends — preparing inputs for Weekly Business Reviews (WBRs) and Quarterly Business Reviews (QBRs) and surfacing risks or anomalies to senior team members.
• Collaborate with cross-functional partners including Transportation Financial Systems (TFS), Controllership, ShipTech, and carrier contacts to investigate and resolve manifest and payment discrepancies.
• Build and maintain mechanisms (metrics, escalation paths, review cadences) that proactively catch issues before they become systemic.
• Represent the OM/payment program in leadership reviews, articulating trade-offs and recommending investment decisions.
• Scope and prioritize across competing workstreams with incomplete information, defining the path forward for the team.
• Maintain governance frameworks, standard operating procedures (SOPs), and compliance controls supporting OM and payment resolution workflows.
• Drive automation and efficiency initiatives by identifying manual or repetitive activities and partnering with technical teams to design and implement streamlined processes.

About the team

Global Supply Chain and Transportation Procurement (GSCTP) is an organization within Amazon's Worldwide Operations that manages and procures service provider contracts across Amazon's global transportation network. We hold strategic relationships with major supply chain and transportation providers and focus on obtaining the best cost, quality, and capacity for our customers. Our charter is to deliver solutions to Amazon's business and operational challenges — finding and developing the next breakthrough in logistics.

Requirements

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.
• Advanced knowledge of Excel (Pivot Tables, VLookups) and SQL.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross-functionally with tech and non-tech teams.

Preferred Qualifications

• 3+ years of driving end-to-end delivery and communicating results to senior leadership.
• 3+ years of driving process improvements.
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
• Experience building processes, project management, and schedules.
• 3+ years of supply chain experience.
• Experience working cross-functionally with tech teams.

Pay

The base salary range for this position varies by location:

• USA, CA, Irvine: $74,200.00 - $129,800.00 USD annually
• USA, TN, Nashville: $66,800.00 - $116,800.00 USD annually
• USA, TX, Austin: $74,200.00 - $129,800.00 USD annually
• USA, WA, Bellevue: $82,700.00 - $129,800.00 USD annually

Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Benefits

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and option for Supplemental life plans).
• Employee Assistance Program (EAP) and Mental Health Support.
• Medical Advice Line.
• Flexible Spending Accounts.
• Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off.
• Parental leave.

Learn more about our benefits at Amazon Jobs Benefits.