Transportation Process Manager - Water Treatment

About the role

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia designs and implements innovative solutions for decarbonization, depollution, and resource regeneration. Within this framework, Veolia’s Water Technology Business brings together a dedicated team committed to tackling water scarcity, quality, productivity, and energy challenges.

The Transportation Process Manager will lead the strategy and processes for the over-the-road (OTR) driving team and managers, ensuring alignment with business goals and regulatory compliance. This role serves as a voice for drivers and the business, focusing on driver and delivery operations within the broader fulfillment organization. The position is based out of Norfolk, VA (preferred) or near one of the major service centers.

Responsibilities

• Develop and execute objectives for self and others, and effect short-term and some long-term business goals.
• Ensure safety is a key priority by participating in all driver safety meetings within a designated region and fostering a safe culture to drive compliance with Federal Motor Carrier Safety Administration regulations.
• Manage the delivery of Key Performance Indicators (KPIs) such as On-Time Delivery Percentage, Driver Turnover, Revenue per Mile, Driver/Tractor/Trailer Utilization, Empty Miles, Miles per Truck per Week, Driver Scorecard, and Driver Manager Scorecard.
• Lead and motivate OTR drivers by communicating business plans, maintaining open communication, and providing support and tools for freight movements.
• Manage, lead, and motivate a team to deliver results by communicating company goals, safety practices, and deadlines; engage and develop teammates through performance management, coaching, and training.
• Implement continuous improvement methods while maintaining customer focus and embodying company purpose and values to inspire servant leadership.
• Ensure driver alignment with company Driver policies (Driver Compensation Policy, Driver Vacation Policy, Driver EHS Policy).
• Develop and maintain a budget encompassing all fields of Transportation & Logistics activities.
• Set and track standards/expectations for all NAM professional driving personnel and team managing professional driving personnel.
• Implement and maintain the NAM professional driver delivery personnel strategy.
• Maintain a suitable balance between Veolia WT driving team and contract hauling.
• Define, scope, and select projects that positively impact Logistics & Transportation cost and processes.
• Identify and reduce cost and process variation by developing strategy and applying Lean Six Sigma tools and tactics where needed.
• Work with the business customs team and act as a customs leader responsible for all import and export customs clearances, inspections, and corporate customs audits; train back-up within the organization.
• Ensure a smooth and safe environment to meet customs criteria.
• Conduct regular project reviews with project leaders and champions to assure accomplishment of key results.
• Communicate progress, status, and issues to champions, cross-functional teams, and business leaders.
• Drive formal reviews prior to shipment to ensure all targets and deliverables are met on time and under budget.
• Ensure critical milestones for projects are noted, recognized, and met in both time and cost.
• Partner with the Logistics Manager and Veolia WT fleet team to ensure business expectations are met for fleet support.
• Partner with other organizations (HR, Sourcing, Digital Solutions, Sustaining Fleet, etc.) to achieve KPI goals and productivity.

Requirements

• College or Bachelor’s degree from an accredited university.
• At least 5 years of experience in logistics.
• At least 3 years in a leadership role.

Desired Characteristics

• Ability to meet travel requirements (25% travel).
• Prior experience as a commercial driver (CDL) or direct management of drivers.
• Strong skills in cross-functional collaboration.
• Prior experience in managing change and implementing new processes.
• Degree in Business Administration, Supply Chain, Industrial Engineering, or related field.
• Strong problem-solving, quantitative, and analytical skills.
• Ability to lead and direct multi-functional teams.
• Ability to work in high-stress situations.
• Strong negotiation skills.
• Strong planning/program management skills with forecasting capabilities.
• Lean Six Sigma training.
• Experience in a broader supply chain environment/organization.
• Ability to organize and prioritize work and meet deadlines.
• Ability to handle multiple simultaneous projects.
• Demonstrated oral and written communication skills.
• Strong interpersonal and leadership skills.

Benefits

• Medical, Dental, & Vision Insurance starting Day 1.
• Life Insurance.
• Paid Time Off.
• Paid Holidays.
• Parental Leave.
• 401(k) Plan with 3% default contribution plus matching.
• Flexible Spending & Health Savings Accounts.
• AD&D Insurance.
• Disability Insurance.
• Tuition Reimbursement.

Hybrid schedule with a minimum of 2 days per week in the office.