Transportation Manager II

Under general supervision, this position is responsible for direct driver management and supervision of a midsize driver count, ensuring safe and timely movement of freight, load assignment, and best-in-class customer service. The role ensures compliance with DOT regulations and company policies while working with internal and external contacts to plan, route, monitor, and deliver freight.

Schedule

Monday–Friday, 12:00 PM–9:00 PM

Responsibilities

• Build and maintain positive professional relationships with drivers and safety teams to minimize turnover and maximize productivity
• Fill in for absent personnel and assist with special projects to optimize fleet operations and achieve profitability
• Manage personnel, including training and orientation of drivers and employees on internal and third-party systems
• Analyze fleet operations and profitability, recommend improvements, determine key performance indicators, and create customer-specific reporting and financial analysis
• Manage inventory, assets, customer pools, and driver assignments to balance equipment in the market
• Perform administrative duties such as payroll, driver counseling, accident reviews, filing, resolving pay issues, invoicing, and creating operational or financial reports
• Oversee yard operations, including equipment inspections, part replacements (e.g., mud flaps), repairs, and coordination with maintenance for preventative services and safety-related fixes
• Resolve service issues, routing/planning, mechanical problems, accessorial pay-related issues, and other operational challenges with drivers, customers, and company personnel
• Maintain the company’s safety culture through daily safety messages, monthly briefings, quarterly training, annual reviews, and enforcement of DOT compliance and company safety policies
• Assign loads and plan, route, and monitor freight movement to ensure safe, on-time service, including managing exceptions and adjusting driver ETAs based on schedules and road conditions

Requirements

• High School Diploma or GED
• 2–3 years of experience in transportation/logistics, business administration, account management, or equivalent military experience
• Ability to work across multiple shifts, including nights and weekends if needed

Qualifications

• Strong professional communication skills for internal and external interactions
• Proven experience in establishing and maintaining healthy working relationships
• Ability to foster strong customer relationships through delivery of commitments, open communication, and ongoing feedback
• High level of accuracy in processing information and analyzing situations to make productive decisions
• Proficiency in Microsoft Programs (Excel, Word, PowerPoint, Outlook)
• Ability to manage multiple competing priorities in a dynamic work environment
• Willingness to travel to account and customer locations
• Ability to adapt to shifting priorities and directives
• Experience holding people accountable and conducting difficult conversations
• Ability to perform in a stressful, high-pressure work environment

Preferred Qualifications

• Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or related field
• 1–2 years of experience in transportation/logistics, business administration, account management, or equivalent military experience

Benefits

• Medical, dental, and vision benefits
• 401(k) retirement plan
• Life insurance and short-term/long-term disability coverage
• Paid time off (vacation and sick time) commensurate with tenure
• Six weeks of paid maternity leave and two weeks of paid parental leave
• Six paid holidays annually

This position may be eligible for annual bonus and incentives based on profitability or volumes.