Transportation Manager II

About the Role

Under general supervision, this position is responsible for direct driver management and supervision of a midsize driver count, ensuring safe and timely movement of freight, load assignment, and best-in-class customer service. The role ensures compliance with DOT regulations and company policies while working with internal and external contacts to plan, route, monitor, and deliver freight. The transportation manager must be available to work any shift—including days, nights, and weekends—to meet operational demands and ensure coverage.

Responsibilities

• Build and maintain positive professional relationships with drivers and safety teams to minimize turnover and maximize productivity.
• Fill in for absent personnel and support special projects aimed at optimizing fleet operations and profitability.
• Manage personnel, including training and orientation of drivers and employees, and assist with internal and third-party (customer) systems.
• Analyze fleet operations and profitability, recommend improvements, determine key performance indicators, and create and present customer-specific reporting and financial analysis.
• Manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
• Perform administrative duties such as payroll, driver counseling, accident reviews, filing, resolving pay issues, invoicing, and creating operational or financial reports.
• Oversee yard operations, including equipment inspections, part replacements (e.g., mud flaps), repairs, and coordination with maintenance to ensure timely preventative maintenance and safety-related fixes.
• Resolve service issues, routing/planning challenges, mechanical problems, accessorial pay-related issues, and other daily operational concerns with drivers, customers, and company personnel.
• Maintain the company’s safety culture through daily safety messages, monthly briefings, quarterly training, annual reviews, and enforcement of DOT compliance and company safety policies.
• Assign loads and plan, route, and monitor freight movement to ensure safe, on-time service while managing exceptions, driver ETAs, and environmental factors on the road.

Requirements

• High School Diploma or GED.
• 2-3 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience.
• Ability to work across multiple shifts, including nights and/or weekends as needed.

Qualifications

• Strong professional communication skills for internal and external interactions.
• Proven experience in establishing and maintaining healthy working relationships.
• Ability to foster strong customer relationships through delivery of commitments, open communication, and ongoing feedback.
• High accuracy in processing information and analyzing situations to make productive, informed decisions.
• Proficiency in Microsoft Programs (Excel, Word, PowerPoint, Outlook).
• Ability to manage multiple competing priorities in a dynamic work environment with shifting directives.
• Willingness to travel consistently to account and customer locations.
• Experience holding people accountable and conducting difficult conversations.
• Ability to perform under stressful, high-pressure conditions.

Preferred Qualifications

• Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field.
• 1-2 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience.

Schedule

Expected work shift is Sunday–Wednesday, 5:00 AM–5:00 PM.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement plan.
• Life insurance and short-term/long-term disability coverage.
• Paid time off (vacation and sick time) commensurate with tenure.
• Six weeks of paid maternity leave and two weeks of paid parental leave.
• Six paid holidays annually.