Transportation Manager II

About the Role

Under general supervision, this position is responsible for direct driver management and supervision of a midsize driver team, ensuring safe and timely movement of freight, load assignment, and best-in-class customer service. The Transportation Manager ensures compliance with DOT regulations, manages driver compliance, and works with internal and external contacts to plan, route, monitor, and deliver freight accurately. Flexibility in scheduling is required, including day, night, and weekend shifts to ensure operational success.

Responsibilities

• Build and maintain positive professional relationships with drivers and safety teams to minimize turnover and maximize productivity.
• Fill in for absent personnel and assist with special projects to optimize fleet operations and achieve profitability.
• Manage personnel, including training and orientation of drivers and employees, and assist with internal and third-party (customer) systems.
• Analyze fleet operations and profitability, recommend improvements, determine key performance indicators, and create customer-specific reporting and financial analysis.
• Manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
• Perform administrative duties such as payroll, driver counseling, accident reviews, filing, resolving pay issues, invoicing, and creating operational or financial reports.
• Oversee yard operations, including equipment inspection, part replacement (e.g., mud flaps), repairs, and coordination with maintenance for preventative services and safety-related fixes.
• Resolve service issues, routing/planning, mechanical problems, accessorial pay-related issues, and other daily challenges with drivers, customers, and company personnel.
• Maintain the Company’s safety culture through daily driver safety messages, monthly safety briefings, quarterly training, annual reviews, and enforcement of DOT compliance and company safety policies.
• Assign loads and plan, route, and monitor freight movement to ensure safe, on-time service, including managing exceptions and adjusting driver ETAs based on schedules and road conditions.

Requirements

• High School Diploma or GED.
• 2-3 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience.
• Ability to work across multiple shifts, including nights and/or weekends if needed.

Qualifications

• Strong professional communication skills applied internally and externally.
• Proven experience in establishing and maintaining healthy working relationships.
• Ability to foster strong customer relationships through delivery of commitments, open communication, and ongoing feedback.
• High level of accuracy in processing information and analyzing situations to reach productive decisions.
• Proficiency in Microsoft Programs (Excel, Word, PowerPoint, Outlook).
• Ability to manage multiple competing priorities in a dynamic work environment with shifting directives.
• Ability to travel to account and customer locations as needed.
• Experience in holding people accountable and conducting difficult conversations.
• Ability to perform in a stressful and high-pressure work environment.

Preferred Qualifications

• Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field.
• 1-2 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement plan.
• Life insurance, short-term and long-term disability coverage.
• Paid time off commensurate with tenure (includes vacation and sick time).
• Six weeks of paid maternity leave and two weeks of paid parental leave.
• Six paid holidays annually.

This position is not eligible for employment-based sponsorship. Compensation may include eligibility for annual bonus and incentives based on profitability or volumes, in accordance with the Company’s bonus and incentive plans.