Transportation & Logistics Specialist

Job Description Summary

The Transportation & Logistics Specialist serves as a subject-matter expert responsible for planning, coordinating, and optimizing transportation and logistics operations. This cross-functional role supports and provides oversight to manufacturing, supply chain operations, and traffic groups to ensure efficient material flow and alignment with broader supply chain objectives.

What You'll Do:

• Monitor transportation performance indicators and recommend service, route, or cost-optimization improvements.
• Evaluate carrier performance issues and escalate systemic concerns when required.
• Analyze exception and in-transit data to identify recurring delays or equipment shortages.
• Collaborate with Supply Chain Planners, Manufacturing, and Inventory teams to align transportation schedules with production and replenishment needs.
• Communicate transportation risks in planning meetings and propose mitigation strategies.
• Oversee daily transportation flow including driver activity, dock assignments, and real-time issue resolution.
• Prioritize inbound international containers and coordinate with receiving teams.
• Ensure timely completion and accuracy of freight documentation including BOLs and packing lists.
• Update customers on delivery schedules, anticipated delays, and special arrangements.
• Address and resolve customer inquiries related to route planning and delivery.
• Ensure that all routing and delivery processes adhere to company policies and local transportation regulations.
• Train team members in route planning software, as needed, to support smooth operations.
• Identify opportunities to improve transportation processes and escalation paths.
• Maintain and analyze transportation KPIs such as on-time performance, exceptions, and trailer utilization.
• Attend meetings as required and or assigned
• Perform other duties as required and or assigned
• Will be required to travel to travel as needed

What We're Looking For:

• Strong working knowledge of computer programs including Microsoft Word, Excel and Outlook; SAP, WMS and MRP
• Knowledge and understanding of Supply Chain processes
• Knowledge and experience with replenishment tools and applications
• Strong analytical skills and attention to detail
• Effective verbal and written communication skills
• Strong decision making and problem solving skills
• Ability to be self-motivated, working with minimal supervision
• Ability to perform with superior service, reflecting a positive company image while sustaining a positive attitude with those you interact with;
• Ability to adhere to the highest standards of quality while continually performing at the highest possible level
• Continuous improvement oriented
• Ability to handle difficult situations and determine appropriate resolution

Education, Certification/License & Work Experience

• High school diploma or equivalent required;
• 5 or more years of experience in transportation, distribution, or logistics operations required;
• Bachelor’s degree in Supply Chain, Business, Logistics, or equivalent experience preferred.
• Strong understanding of transportation operations and carrier performance management.

Total Rewards Package

• Compensation: Base: $65,000 - $85,000 annually, based on specific compensable factors including, but not limited to education, work experience, and geographic market.
• Bonus: This role will be eligible for participation in a discretionary annual bonus program, pursuant to which an employee may be awarded a percentage of their salary based on the company’s performance and their own individual performance.
• Benefits: Health & Wellbeing, Financial Security, Growth & Time Off