Transportation Logistics Specialist

What's the Job?

Deliver exceptional carrier and driver support in a high-volume operations environment by resolving transportation disruptions and ensuring timely issue resolution.

Monitor load execution, coordinate repair requests, and help maintain on-time pickup and delivery performance across the transportation network.

Utilize internal systems and data from multiple sources to generate operational reports and support performance tracking and decision-making.

Collaborate with cross-functional teams, carriers, rail partners, and field operations to identify trends, solve problems, and drive continuous improvement.

Support peak-volume and weather-related operations in a fast-paced environment, including schedule adherence, overtime as needed, and assistance with over-the-road driver and carrier disruptions.

What's Needed?

• High school diploma or equivalent required
• Must be at least 18 years of age
• Minimum 1 year of customer service, contact center, or related support experience; logistics a plus
• Proficient with computers and Microsoft Office applications, including Outlook, Word, and Excel
• Ability to work a flexible schedule, including weekends, evenings/nights, and holidays as business needs require
• Availability to work 40 hours per week with overtime as needed in a fast-paced operational environment

What’s in it for me?

• Medical and Prescription Drug Plans/Dental Plan/Vision Plan
• Health Savings Account/Health Flexible Spending Account/Dependent Care Flexible Spending Account
• Supplemental Life Insurance/Short Term and Long Term Disability Insurance/Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay