Transportation Driver Guest Services Ambassador

Competitive pay: $25.00–$32.65/hour (depending on benefit package).

About Us

At LAZ Parking, we believe it’s not what we do, it's the way we do it. We are the fastest-growing and largest privately held parking company in the country, committed to making a difference through reliable transportation services, safety, and the highest standards of professionalism and excellence. We are currently seeking experienced and dedicated CDL drivers to join our team at LAX.

About the Role

The Transportation & Guest Services Ambassador is a customer-focused, frontline position responsible for delivering exceptional passenger assistance, wayfinding, and operational support within the LAX Ground Transportation and Automated People Mover (APM) environment. This role primarily functions as an on-site ambassador assisting guests and maintaining safe, efficient passenger flow. The position is cross-trained and licensed to operate shuttle buses and transitions into a driving role only during APM service disruptions, emergencies, planned outages, or other contingency events requiring supplemental transportation. This dual-capacity role ensures continuity of airport operations while upholding LAZ Parking’s commitment to safety, professionalism, and a People First service culture.

Responsibilities

• Safely operate company vehicles.
• Greet, engage, and thank guests 100% of the time (G.E.T. 100).
• Assist passengers when boarding and exiting the vehicle, including ADA passengers, if applicable.
• Effectively communicate and work in a team environment to achieve maximum productivity.
• Demonstrate the ability to work self-sufficiently while performing daily tasks as a professional driver.
• Comply with Federal DOT, State and Local Rules/Regulations, and Company Policy.

Requirements

• Valid Commercial Driver’s License (Class A or Class B) with Airbrakes and Passenger endorsements.
• Current DOT Medical Certificate.
• Minimum 2 years with a regular Class C California driver’s license.
• At least 6 months of recent Passenger Commercial Vehicle or Transit Driving experience.
• Must be 21 years or older.
• K-4 DMV printout issued within the last 30 days.
• Open availability (flexible schedule).
• Ability to read, write, and speak English.
• Previous customer service, transportation, hospitality, or airport experience preferred.

Physical Demands

• Ability to physically push/pull/lift up to 50 lbs.
• Ability to bend at the knees or squat frequently throughout a shift.
• Willingness to work in inclement weather (rain, sleet, snow, heat, high wind, etc.).

Benefits

• This position is part of Teamsters Union Local 986.
• $1,000 sign-on bonus after successfully completing 90 days of employment (eligibility requires maintaining good standing, no disciplinary actions, no attendance issues, and adherence to all safety policies).
• Health, dental, and vision insurance options.
• 401k Retirement savings plan.
• Paid time off and holidays.
• Opportunities for advancement and professional development.

Schedule

Full-time, multiple shifts available.

Pay

$25.00–$32.65/hour (depending on benefit package).