Transportation Dispatcher

About the role

The Logistics Coordinator ensures timely, efficient transportation service for customers nationwide. This role works directly with third-party transporters to coordinate truck movements across the country while building strong relationships with internal teams, carriers, and customers. We are looking for a motivated team player with strong communication skills, excellent organization, and the ability to adapt in a fast-paced environment.

Responsibilities

• Proactively communicate shipping details with carriers, customers, and internal teams
• Coordinate and confirm customer delivery dates and times
• Gather all necessary information to arrange transportation with third-party transporters
• Answer phones and emails in a professional, friendly manner
• Assist customers with transportation questions or service issues
• Maintain accurate and thorough documentation on customer accounts
• Support additional duties as assigned

Requirements

• Excellent written and verbal communication skills
• Strong problem-solving and solution-oriented mindset
• Proficient in Microsoft Office (Outlook, Excel, Word)
• Highly organized with strong time-management skills
• Detail-oriented and accurate
• Able to remain calm under pressure
• Punctual and dependable
• Strong multitasking abilities
• Adaptable and flexible in a growing company environment

Benefits

• Partial employer-paid Health, Dental, and Vision premiums
• Generous Paid Time Off - up to 4 weeks
• Flexible schedule
• Paid Maternity & Paternity Leave
• 3% Company match IRA