Transportation Dispatcher

Internal Bid Date Deadline: 12:00 p.m. one week from posting date Position: Transportation Dispatcher Work Schedule: Full-time-M-F, 40 hours/week, 9:00AM - 6:00PM., Year Round Start Date: ASAP Pay: $34.40 Benefits: Benefits available per the Local 70 labor agreement which can be found online at: https://www.isd622.org/about/employment Required Qualifications High School graduate or equivalentClass B CDL license, including School Bus Driver & Passenger endorsementsMinimum of 3 years experience in school bus operations with 2 years experience directly related to working with student behaviorsAbility to provide and maintain reliable attendanceGeneral knowledge of or willingness to learn school bus laws related to school bus driving and operationsStrong map reading and drawing skillsAbility to communicate effectively and work with diverse populations of students, parents, administrators, bus drivers and monitorsAbility to problem-solve and maintain a calm attitude during emergency and/or stressful situationsDemonstrated organizational skills and the ability to keep accurate daily recordsStrong customer service skillsExcellent communication skills including writing, speaking, and listeningWillingness to follow directions and proceduresStrong computer skills working with Google Suite Preferred Qualifications Some post-secondary education (i.e. Associate's, Bachelor's, etc.)Knowledge of Traversa routing software and routing proceduresKnowledge of computer database and mapping systems Dispatch Responsibilities: Provides general day to day dispatching/office functionsAM shift is typically 5:00 AM - 2:00 PM, and after as neededPM shift is typically 9:00 AM - 6:00 PM, before and after as neededAt least one dispatcher is required to be working on days when buses are in service. Dispatchers must have flexibility and ability to collaborate with one another to coordinate schedules for proper coverage of the office.Maintain accurate records of all assignments in dispatch logReview, schedule, maintain records, and supply to Manager/Supervisor time-off requestsProvide work direction to all full and part-time personnel assigned to the bus garagePerform necessary route changes and updating of route copies/folders (including contracted routes not serviced at the bus garage)Assist with record keeping and filing, including mileage reports, fuel usage, mechanic work orders, etc.Maintain good working relationships with parents and school district personnelAnswer department phone line and respond politely to all inquiries, maintaining a customer-friendly environment for both internal and external stakeholdersAttend bus driver meetings and other meetings/seminars when applicableModel excellent attendance and on-time performanceMust be available during off-duty hours for emergency "on-call" incidentsOther dispatch duties as assigned Student Conduct Reporting Coach employees in the proper procedures for student conductDrive or ride bus routes to observe student behavior on routes for which concerns have been expressedReview video recordings and supply footage to schools as requestedCommunicate with administrators regarding student conduct problemsMaintain complete and accurate records regarding transportation student conductOther conduct duties as assigned Routing Responsible for assisting in the routing process as directed by Coordinators and SupervisorAbility to utilize Traversa Software for routing, trip scheduling, GPS tracking, etc.Ability to update and maintain student data in various computer systemsInteract with schools and parents regarding transportation data and student bus stops and bus routesReview and maintain bus stop change requests, daycare registrations, and other data maintenanceOther routing duties as assigned Driver Availability on an "on-call" basis when necessary to driveKnowledge of and trained in the use of all school bus safety equipmentMaintain and possess certification in First Aid and CPRAbility to model maintaining a safe and clean vehicleMaintain an annual driving evaluation and all district certificationsMonitor student behavior; complete incident reports as neededAssist special needs students on and off the bus, including wheelchair securementSubject to mandatory and random DOT drug testingOther driving duties as assigned Independent School District No, 622, North St. Paul-Maplewood-Oakdale, does not discriminated on the basis of sex and prohibits sex discrimination in any education program or activity. ISD 622 is an equal opportunity employer and supports an inclusive workplace environment.