Transportation Coordinator - Part-Time

Position Summary

The Part-Time Transportation Coordinator supports the implementation of school transportation policies and procedures by serving as the primary liaison between families, school staff, and the transportation provider. This position focuses on parent communication, transportation-related issue resolution, and managing operational changes to ensure a safe, efficient, and positive transportation experience for students and families.

Key Responsibilities

• Serve as the primary point of contact for parent transportation inquiries, concerns, and requests.
• Communicate route assignments, schedule updates, service changes, delays, and transportation-related notifications to families.
• Manage transportation registrations, ridership updates, and stop change requests in accordance with school policy.
• Cook up with the transportation provider and school administration to resolve issues and ensure service continuity.
• Maintain accurate transportation records, contact information, and communication logs.
• Support implementation and consistent application of transportation policies and procedures.
• Aid with emergency communications and transportation incident follow-up when necessary.
• Monitor parent feedback and identify opportunities to improve communication and service delivery.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple priorities and respond professionally to families.
• Excellent organizational skills and attention to detail.
• Experience in school operations, transportation, customer service, or administrative support preferred.
• Proficiency with email, spreadsheets, and student information or communication systems.

Schedule

Schedule Part-time, approximately 20-30 hours per week, with increased availability during transportation enrollment, the start of the school year, and major route changes.

Reports To

Head of Operations or designee.

Additional Job Information

• Benefits and Salary: Salary for this position is competitive and dependent on education and experience.
• Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
• Notice of Non-Discrimination: In accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disabilities Act of 1990, the Boy Scouts of America Equal Access Act and applicable state law, BASIS* does not discriminate on the basis of actual or perceived race, color, religion, national origin, sex, age, disability, gender identity or expression, or any other classification protected by law in any of its business activities, including its educational programs and activities which comply fully with the requirements of state and federal law and Title IX. The following person has been designated to handle inquiries regarding BASIS non-discrimination policies: Beverly Traver, Compliance and Equity Investigator, BASIS Educational Group, LLC., 7975 N. Hayden Rd, Scottsdale, AZ 85258, (480) 289-2088.