Transportation Coordinator (Full-Time)

Transportation Coordinator position in Canaan, CT. Full-time role focused on supporting client care and access to treatment through safe, reliable transportation services.

About the Role

As a Transportation Coordinator, you will play an essential role in supporting client care by providing safe, reliable, and compassionate transportation services. This position serves as a key point of contact for clients during admissions, appointments, and recovery-related activities, ensuring a positive and professional experience. The ideal candidate is safety-focused, dependable, and committed to delivering exceptional customer service. You will coordinate and provide transportation for prospective and current clients, assist with logistical needs, and serve as a positive representative of the organization while maintaining compliance with all federal, state, and accreditation standards.

Responsibilities

• Comply with all federal, state, and accreditation regulatory requirements.
• Drive safely and without incident, following relevant safety regulations and state laws governing vehicle operation.
• Ensure passengers follow safety regulations.
• Test vehicle equipment such as lights, brakes, horns, or windshield wipers to ensure proper operation.
• Coordinate with the Client Services team to arrange pickup and transport of new admissions, current clients, or groups on an as-needed or scheduled basis.
• Provide passengers with assistance entering and exiting vehicles and help them with any luggage.
• Complete accident reports when necessary.
• Perform errands such as delivering or picking up mail and packages.

Requirements

• High School Diploma or Equivalent (Required).
• Valid Driver's License and Clean Driving Record (Required).
• 1 year of experience in a customer service setting (Preferred but not Required).
• Strong interpersonal skills (Required).

Schedule

Monday - Friday: 9:00 am - 5:30 pm, with flexibility to work additional hours as needed.

Pay

The base rate of pay for this position is $18.00 - $21.00 per hour. Actual pay is determined based on skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

Benefits

• Comprehensive benefit package.
• Paid Time Off (which increases after 1 year with Mountainside).
• Paid holidays including a Multicultural Holiday.
• 401(k) with employer matching.
• Free meals while working on the Canaan campus.
• Monthly $75.00 wellness reimbursement to encourage productive self-care and avoid burnout and compassion fatigue.

About Mountainside

Mountainside Treatment Center is a dynamic, fast-paced, and growing recovery facility that values innovation and an obsession with providing Best in Class service to our clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks passionate and talented individuals to join its staff. We believe every employee, regardless of position, plays a vital role in our success. Mountainside strongly prefers all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.