Transportation Coordinator

Responsibilities

• Supervise and advise 30-60 drivers and monitors.
• Develop and implement efficient routes across several regions with regard to individual client needs.
• Assign driver assignments that reflect knowledge and good judgment regarding employee skills and performance.
• Receive, record, retrieve, and deliver messages accurately, clearly, and pleasantly.
• Routinely solve operational problems, while maintaining cordial, professional relations with guardians, clients, program staff, customer staff, and all Company employees.
• Maintain and reinforce compliance with Company policies through dispatch and direct observation.
• Develop driver skills through discussion and example.
• Promote good performance through positive support and recommend reassignment or appropriate discipline for non-compliance with Company rules or standards.
• Spend sufficient time behind the wheel to know the routes, the clients, the drivers, and the programs and facilities.
• Observe and supervise drivers in action, provide emergency back-up for absent drivers.
• Build and maintain a positive relationship with those you supervise; understand and address the challenges they face.
• Develop and maintain a professional rapport with all of our customers which includes but not limited to; programs, guardians, special needs clients of all ages and customer contacts from the organizations with whom we contract.
• Maintain detailed and organized records to accurately perform monthly billing count.

Qualifications

• Prior supervising experience.
• Self-motivated, shows initiative, and has a strong work ethic.
• Excellent customer service skills, detail-oriented, and enjoys solving problems.
• Learn the programs, clients, and employees sufficiently to determine appropriate assignments.
• Enjoy working with children.
• Good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets, etc.
• Maintain a safe driving record and driver’s license and respond to coverage needs as required.
• Able to work comfortably in a small and busy office environment.
• Able to sit, stand, stretch, reach, lift and walk during an 8-hour shift.
• Able to be flexible and adaptable with ever-changing assignments.
• Flexible schedule including early morning shifts.

Pay

Pay rate: $25/hour

Schedule

Monday to Friday 40hrs in the 5:30am to 6pm timeframe