Transportation Coordinator

About the Role

“Every person deserves compassion, dignity, and the safety of a place to call home.” Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated to disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services, and children’s and family programs. IHH currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County, and the Inland Empire.

Responsibilities

• Coordinate the schedule for drivers
• Address any last-minute appointments that need transportation
• Maintain logs that need to be updated
• Perform monthly spot checks on all vehicles
• Coordinate all Lyfts a day in advance
• Set up transportation for all medical insurance
• Print out reminder slips upon completion of the transportation schedule
• Communicate to management any transportation needs
• Ensure all vehicles are being signed out properly
• Work with IF staff on reserving company vehicles
• Address any questions that may arise throughout the day
• Act as the contact person for any transportation appointment needs
• Review transportation calendar for accuracy and ensure detailed information is provided as needed
• Coordinate and manage time to ensure all clients arrive at their appointments on time
• Work with site staff (case management and/or medical) to ensure clients are reminded of their transportation appointment(s)
• Research and plan for traffic, construction, and weather delays using navigation applications to determine the best route
• Use the beacon card to record all mileage daily
• Transport clients and/or packages to and from destinations
• Sanitize and remove all trash from vehicle(s) after each trip
• Check vehicle(s) prior to transport to ensure the vehicle has gas and is ready for use
• Work with Culinary Staff to ensure brown bag meals are provided to clients who will miss meal time(s)
• Track and submit all required documentation, including gas receipts, incident reports, etc.
• Maintain a clean vehicle by weekly washing and vacuuming
• Complete weekly inspection and mileage reports
• Report to Site Supervisor during downtime to assist with facility tasks
• Notify Supervisor and Associate Manager of Transportation regarding any issues during transport

Qualifications

• High School Diploma or equivalent
• 1 year of relevant experience
• Basic computer skills, including sending/receiving emails and summarizing data in spreadsheets
• Valid CA Driver’s License and eligibility for company vehicle insurance

Preferred Qualifications

• Bilingual in English and Spanish
• Proficiency in Google Suite (Mail, Docs, Sheets, Calendar)

Pay

$22 per hour

Schedule

Sunday - Thursday, 9:00am - 5:30pm

Benefits

• Medical Insurance funded up to 91% by Illumination Health + Home (Kaiser and Blue Shield), depending on the plan
• Dental and Vision Insurance
• Life, AD&D, and LTD Insurance funded 100% by Illumination Health + Home
• Employee Assistance Program
• Professional Development Reimbursement
• 401K with Company Matching
• 15 days vacation PTO/year
• 6 days sick PTO/year
• 10 days holiday PTO/year
• Potential eligibility for the Public Service Loan Forgiveness Program (PSLF) for federally qualified loans