Transportation Coordinator

About the role

The Transportation Coordinator supports the daily operations and logistics of Fairfield University’s transportation services, including shuttle programs, fleet usage and maintenance, accessibility transportation, and event-related transit needs.

Responsibilities

• Maintain safety and cleanliness standards by conducting regular vehicle inspections and reporting any issues or concerns
• Maintains a visible and dependable presence in the office to support walk-in customers, phone calls, email communications, and daily departmental operations
• Cook
• Coordinate daily shuttle schedules, routes, and adjustments based on campus needs
• Monitor on-campus and off-campus transportation requests, including accessible transit accommodations
• Manage the use and routine maintenance scheduling of the University’s vehicle fleet
• Track vehicle usage, mileage, inspections, and ensure timely repairs or service appointments
• Maintain accurate records of fleet assignments, user logs, and maintenance history
• Oversee daily operations of the key management system, including issuing, tracking, and collecting keys
• Serve as a point of contact for shuttle vendors, confirming driver schedules and addressing service issues
• Communicate transportation updates to students and staff via email and university platforms
• Support planning and logistics for event-related transportation services
• Assist with background check coordination for student drivers
• Manage billing and invoicing for vehicle and bus usage, including processing internal departmental charges and coordinating with Finance as needed
• Respond to real-time issues and act as a liaison between riders, vendors, and university departments
• Provide general administrative support for daily transportation operations
• Perform other duties as assigned by the Associate Director of Transportation
• Manage Requests and Use of University Fleet
• Open purchase orders, process payments, and reconcile transactions in Workday
• Record and reconcile event payments/revenue and apply payments to events in event management software to maintain current billing/payment records
• Oversee Maintenance and Service Schedule
• Cook
• Coordinate with local service providers to ensure vehicles receive regular maintenance and service when needed
• Maintain service records and review recommendations for vehicle maintenance/repairs
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