Transportation Clerk - 1st Shift

Responsible for the daily/weekly maintenance of freight tracking, payroll assistance, audit of driver logs and trip reports, and tracking of DOT requirements for logs and driver files. Acts as a liaison for internal customer support and provides customer KPIs both internally and to customers.

Responsibilities

• Various office and administrative duties, including database and miscellaneous reporting
• Answering phones and assisting customer service and drivers with their routes
• Audit of logs and trip reports and other DOT reporting
• Maintain files and handle customer service interactions
• Resolve driver equipment requests and freight tracking
• Maintenance and distribution of route books
• Daily interface with drivers and involvement of the Safety team as required by location
• Prioritize workload and adjust based on position requirements
• Maintain confidentiality
• Support up to 12 drivers with SOS on site
• Other projects and tasks assigned by supervisor

Requirements

• 2 years of general office experience required
• 1 year of customer service experience required
• 1 year of transportation clerk experience required
• High School diploma or equivalent required
• Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint required
• AS400 experience preferred
• Must be flexible to schedule changes
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, and work at the specific location required
• Complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history), and drug screening

Skills

• Ability to read, communicate verbally and in written form
• Analyze and remember information
• Understand and follow instructions or guidelines

Physical Requirements

• Required to stand, walk, and sit
• Frequently use hands to touch, handle, and feel, and reach with hands and arms
• Occasionally lift and/or move up to 25 lbs/12 kg
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus

Pay

$23.18 per hour

Schedule

Monday - Friday, 6:30 AM - 3:00 PM

Benefits

• Paid Time Off
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401K
• Associate Referral Program
• Numerous associate discounts
• Opportunities for growth within the organization