Transportation Assoc Analyst, Parcel Operations

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture. Our portfolio—Old Navy, Gap, Banana Republic, and Athleta—each brings a distinct point of view to how we show up in the world and serve our customers.

About the role

This role supports parcel cost performance across the Gap Inc. North American market, consisting of inbound returns and outbound from both DCs and Stores. Success will require a strong ability to process and present data, function technically with system products, as well as internal responsibilities for cross-functional operations and monitoring carrier performance. You must understand the role of our various systems (OMS, WMS, TMS, Shipping Operations, etc.), gain maximum data leverage, and identify opportunities to improve operational efficiency and customer satisfaction.

Responsibilities

• Support of parcel operational shipping policies through expertise of shipping processes, sourcing points, and distribution network optimization
• Contribute to carrier performance reviews to ensure operational excellence
• Carrier account management – logins, assignments, and usage while reconciling unknown charges
• Systems maintenance, configuration, and performance monitoring
• Project manage improvement initiatives and strategic projects aimed at parcel cost reduction and operations
• Build and model scenarios in conjunction with finance and key business partners to ensure cost predictability
• Provide parcel data inputs to cross-functional projects and programs
• Develop strong relationships with internal business partners and external suppliers
• Backup responsibilities for other positions on the team for business continuity coverage

Requirements

• Bachelor's degree or equivalent experience
• 1-3 years transportation, supply chain operations, or analytics and network modeling (retail industry preferred)
• Highly analytical; proficient in MS Office, especially Excel and familiarity with data visualization tools
• Understanding of parcel operations, costing, systems, financials, and contracts
• Curiosity and self-starter mentality with aptitude to uncover hidden cost opportunities within large data sets
• Excellent communication skills, both verbal and written
• Geographic Location Requirement – Erlanger, KY
• Travel Requirement – Less than 10%

Qualifications

• Bachelor's degree required; Masters or equivalent preferred
• Familiarity with OMS, WMS, and TMS operating systems

Benefits

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta, and 30% off at Outlet for all employees
• One of the most competitive Paid Time Off plans in the industry
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay
• Employee stock purchase plan
• Medical, dental, vision, and life insurance