Transportation and Mobility, Associate Director

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships, and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country, offering more than 190 undergraduate, graduate, and doctoral degrees to over 50,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe.

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

About the Role

Provides executive leadership and oversight for the University's transportation programs, mobility services, and campus transportation infrastructure across all campuses. Leads the strategic planning, development, implementation, and evaluation of integrated transportation solutions that promote sustainable mobility, enhance campus accessibility and connectivity, and reduce reliance on single-occupancy vehicles. Serves as the University's principal transportation representative, fostering collaborative relationships with internal stakeholders and external partners.

Responsibilities

• Provides strategic leadership and long-term planning for the University's transportation programs, mobility services, and supporting infrastructure
• Oversees the performance, service quality, risk management, and financial stewardship of university transportation services delivered through contracted providers
• Manages the department's annual budget exceeding $6 million and leads five-year business planning initiatives
• Oversees the safety, performance, and service quality of vendors and contractors supporting multimodal transportation programs, including transit, cycling, walking, carsharing, and bike-sharing services
• Identifies, evaluates, and mitigates operational, safety, financial, and reputational risks across transportation services
• Serves as the primary point of contact for transportation user experience and escalated customer concerns, ensuring timely resolution and continuous service improvement
• Provides data-driven recommendations for transit route, schedule, and stop enhancements, as well as new transportation initiatives
• Manages contracts and relationships with local apartment communities and external shuttle providers serving KSU students
• Serves as the University's primary transportation liaison with local government agencies and community partners, including the Cobb Department of Transportation, Town Center Community Improvement District, and Town Center Community Alliance
• Ensures compliance with contractual requirements, University policies, and applicable federal, state, and local regulations
• Directs corrective actions involving contractor personnel and documents resolutions on behalf of the University
• Partners with University and departmental marketing team to promote sustainable transportation options, pedestrian safety, and transit awareness initiatives
• Prepares and delivers presentations on transportation-related topics and represents Transportation on University committees, projects, and external engagements
• Monitors emerging trends, regulations, and best practices in campus transportation and transportation demand management, incorporating insights into program and service planning

Requirements

Educational Requirements: Bachelor's degree from an accredited institution of higher education

Required Experience: Seven (7) years of progressive experience in transportation demand management, transportation planning, program management, transportation operations management, or related fields.

Qualifications

• Ability to provide strategic leadership and exercise sound judgement in a complex, high-visibility, and high-accountability operational environment
• Ability to manage multiple projects simultaneously, meet deadlines, and adapt to shifting priorities in a dynamic campus environment
• Ability to work both independently and collaboratively as part of a professional team
• Thorough knowledge of transportation demand management principles, practices, and emerging trends in higher education and urban environments
• Knowledge of federal, state, and local transportation regulations, grant programs, and funding mechanisms relevant to campus transportation
• Knowledge of multimodal transportation planning, including bicycle and pedestrian infrastructure, public transit, and shared mobility programs
• Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
• Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills
• Strong attention to detail and follow-up skills
• Strong customer service skills and phone and e-mail etiquette

Preferred Qualifications

Preferred Educational Qualifications: An advanced degree from an accredited institution of higher education in a relevant field.

• Demonstrated experience developing, implementing, and evaluating transportation programs and services
• Demonstrated experience managing vendor or contracted service performance and directing corrective action
• Experience in a higher education, public-sector, or multi-site operational environment
• Professional certification relevant to transportation, mobility, or planning (e.g., TDM-CP, PTMP, AICP, or PTP)

Pay

The budgeted salary range is $66,800 to $75,000. Offers are based on relevant experience.

Benefits

• Medical, Dental, Vision
• 13 paid holidays
• Vacation
• Generous retirement plans
• Tuition waiver
• Wellness options

Visit hr.kennesaw.edu/benefits for more details.

This is a supervisory position with financial responsibilities. Background checks, including a credit report and education verification, are required. This position may travel 1%-24% of the time.