Transport Supervisor - Full Time Evening Shift (3:00 PM - 11:30 PM)

Position Summary

At Stony Brook Medicine, our Transport Supervisor is responsible for the Supervision of Distribution Services staff, dispatching of transport requests using the Capacity Management program. They supervise and counsel staff to ensure that Distribution Services staff are in compliance with all departmental University/Hospital policies and procedures. Qualified candidates will demonstrate superior communication and organization skills while adhering to our high standard of excellence.

Duties

• Dispatch all patient and equipment requests for all Clinical and non-Clinical departments within the hospital.
• Follow-up with Transporter and provide feedback on Quality Measures to ensure Transports are completed in a professional and efficient manner.
• Answer Department telephone and provide feedback to caller about delays and obstacles in patient and equipment deliveries.
• Supervise and Counsel staff as needed.
• Complete Staff Schedules and Timesheets are required.
• Track all Fix as Fail equipment repairs utilizing MS Excel completed by the contracted vendor and verify correct and timely completion of repair ticket.
• Daily tracking of Patient Belongings and service issues, purge older belongings and maintain MS Access Database.
• Issue staff uniforms and maintain inventory as needed.
• Collaborate on Department Policies and Procedures for the safe and efficient patient transport, equipment delivery and Recycling department.
• Run and Print necessary Capacity Management Reports are needed, export data into MS Excel Spreadsheet and report to Department Manager department performance indicators and plans for improvement.
• Conduct patient interviews and employee observations.
• Collaborate on departmental policies and procedures Training initiatives for new employees and ongoing retraining of current staff within Distribution Services.
• Provide staff education.
• Review orientation materials and the department mentorship program.
• Act as a visible, hands-on supervisor with a focus on staff engagement, operational oversight, workflow support while maintaining a consistent presence throughout the hospital to support frontline operations.

Qualifications

• Associate's degree and at least 1 year experience in a patient setting/hospital facility or, in lieu of degree, at least 3 year’s of experience in a patient setting/hospital facility.
• Knowledge/Understanding of patient throughput/transport practices.
• Working knowledge of Microsoft applications (Outlook, Word, Excel).
• Excellent verbal and written communication skills.

Preferred Qualifications

• 3 or more years experience in a large hospital facility.

Special Notes

Resume/CV should be included with the online application. Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.