Transport Authorization Specialist

Acadian Client Services currently has an immediate opening for a Transport Authorization (ATAC) Specialist based in Lafayette, LA. Job Summary: The ATAC Specialist is responsible for screening all non-emergency ambulance transports. This position screens calls for medical necessity, prior authorization as well as verifying insurance information to obtain a payment source for transports. This position works primarily on the phone and works with operations and our business development team frequently. Responsible for ensuring that we are compliant with medical necessity guidelines. Job Location: Lafayette, LA - This position is based in the office and requires working four (4) 10-hour shifts per week. The schedule includes a rotating shift pattern with occasional weekends and some holidays. Employees can expect to work every 3rd or 4th weekend, along with rotating holiday coverage. Available Shifts:5:00 AM – 4:00 PM8:00 AM – 7:00 PM(All shifts follow a 10-hour rotation schedule) Essential Functions:Provide excellent customer service to all patients.Verification of patient insurance and updating patient demographicsObtaining pre-authorizations for non-emergency ambulance and wheelchair transportsDetermine whether or not patients will meet medical necessity guidelines for transportObtain payment prior to transport for all transports that do not meet those guidelinesProvide billing related guidance to operations and the business development team as needed.Other duties and responsibilities, as assigned Qualifications:High school diploma or equivalentPrevious medical billing experience preferredProficient in Google, MS Office Suite or related softwareProblem-solving abilities Excellent interpersonal skills and time managementDemonstrate a strong work ethic and work independentlyAbility to communicate clearly and conciselyAbility to establish and maintain working relationships with coworkers and patientsAbility to adhere to productivity goals, departmental and company guidelines and dress code, policy and proceduresProfessional work ethic and dress codeMaintain highest level of confidentialityPunctual with strong attendance history All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Location: LafayettePosition type: Full-timeBenefits: We offer comprehensive insurance benefits for full-time employees, including but not limited to Medical, Dental, Vision coverages, along with 401(k) and ESOP (Employee Stock Ownership Program), and Vacation and Sick time.