Transplant Program Assistant II - Hepatology

About the role

Join Cleveland Clinic Weston Hospital’s team of caregivers that remain on the leading edge of technology and education, all while consistently providing patient-centered healthcare. As part of Cleveland Clinic’s Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale and Florida regions.

Responsibilities

• Cook up referrals for transplant evaluation.
• Perform initial patient intake interview, register patient in EMR, submit for financial clearance, obtain outside records for review, create a work file for the coordinators, schedule all evaluation appointments and scan records into EMR.
• Develop Selection Committee meeting agendas and document meeting minutes.
• Ensure administrative support is provided to various transplant team members.
• Send correspondence to referring physicians at the time of evaluation, transplant and discharge.
• Schedule and communicate follow up appointments for transplant patients.
• Triage phone calls from patients and direct to appropriate clinical team member.
• Provide MELD score updates for UNOS.
• Ensure patients schedule labs, fax orders to outside labs and obtain results. Enter results into Transplant Database and copy records for EPIC scanning.
• Aid with phone refill requests.
• Act as liaison to Case Managers.

Requirements

• High School Diploma or GED
• Three years of experience in a hospital, medical or other administrative setting, including appointment scheduling, public contact and a role coordinating activities of medical and administrative personnel
• Knowledge of medical terminology

Preferred qualifications

• Transplant experience
• Knowledge of computers, software programs and data entry
• Associate's Degree or additional education from accredited program

Benefits

Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Pay

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic.

Schedule

Works Monday-Friday from 8:00AM – 5:00PM.