Transplant Liaison - Atlanta, GA
About the role
The Transplant Liaison plays a vital role in guiding End-Stage Kidney Disease (ESKD) and waitlisted patients through the transplant process. Acting as a key advocate, the Transplant Liaison ensures seamless support from referral to transplant completion, working closely with market Transplant Provider partners, patients, care partners, and healthcare teams to facilitate access to transplantation.
Serving as a bridge between healthcare providers, transplant centers, and the Integrated Kidney Care (IKC) team, the Transplant Liaison supports transplant evaluations, optimizes wait listing processes, and promotes living donor awareness. By addressing barriers to transplant, the Transplant Liaison helps mitigate delays and drives optimization of the transplant process.
Supported by the IKC team, the Transplant Liaison collaborates with nephrologists, dialysis providers, transplant teams, and community organizations to enhance patient education, streamline care coordination, and improve transplant outcomes. This team-based approach aims to expand access to transplantation for CKD and ESKD patients, improve wait listing rates, and ultimately drive better transplant outcomes.
Expected to regularly travel to meet with patients in the designated region 2 days/week, working the remaining days from home.
Responsibilities
- Guide ESKD and waitlisted patients through the transplant process from referral to completion.
- Act as a patient advocate and ensure seamless support for patients, care partners, and healthcare teams.
- Collaborate with transplant centers, nephrologists, dialysis providers, and community organizations.
- Support transplant evaluations, optimize wait listing processes, and promote living donor awareness.
- Address barriers to transplantation to mitigate delays and improve outcomes.
- Enhance patient education and streamline care coordination.
- Navigate healthcare systems, transplant centers, and community resources.
- Utilize electronic health records (EHRs) and data tracking for patient management.
Requirements
- Medical Assistant (MA) or Care Coordination experience required.
- Bachelor’s degree in Health Care Administration or Biology highly preferred.
- Minimum of 3+ years of experience in transplant coordination, nephrology, or dialysis.
- Experience working with ESKD and transplant patients in a clinical or case management setting.
- Knowledge of transplant evaluations, wait listing processes, and living donor programs.
- Familiarity with Integrated Kidney Care (IKC) and the transplant process.
Skills & Competencies
- Strong patient advocacy and care coordination skills.
- Ability to navigate healthcare systems, transplant centers, and community resources.
- Excellent communication and collaboration with interdisciplinary teams.
- Strong problem-solving and critical thinking skills to address transplant barriers.
- Experience with electronic health records (EHRs) and data tracking for patient management.
- Ability to work cross-functionally with all teams.
Benefits
Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
- Support for you and your family: Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave.
- Professional development programs: Career growth opportunities, on-demand virtual leadership and development courses through DaVita’s online training platform Star Learning.
Pay
The wage range for this role is $20.50 - $28.00/hour. Compensation depends on qualifications, skills, competencies, and experience. Location-specific minimum wage details are as follows:
- New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, remainder of New York state: $62,353.20/year.
- New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, remainder of New York state: $16.00/hour.
- Washington Exempt: $80,168.40/year.
- Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.71/hour, Everett: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, remainder of Washington state: $17.13/hour.