Transitional Housing – Rapid Rehousing Case Manager

About the role

Work with individuals and families in a Transitional Housing/Rapid Rehousing Program on three basic outcomes: Daily Living, Financial Stability and Permanent Housing.

Essential Functions

• Conduct an initial assessment/history of the participant
• Prepare a case history, and develop, with the participant, a housing plan designed to end their homelessness
• Assist the participant in the development and implementation of a housing plan and monitor/document their progress toward the completion of the plan
• Provide linkages/referrals/transportation to appropriate agencies and function as an advocate for the participant in the community as appropriate
• Provide Case Management in a participant's home, in the community and at the facility
• Complete daily, weekly, monthly paperwork (Case Management meeting numbers, documentation, financial reports, check requests, beginning/end information in HMIS, etc.) in a timely and accurate manner
• Participate in the development of a discharge plan to facilitate the participants’ obtaining/ maintaining permanent housing
• Gather statistical information as required by funding bodies
• Attend community networking meetings to enhance the service delivery system for the clientele
• Provide community education regarding homelessness and The Salvation Army by conducting tours, participating in workshops/in services, speaking to community groups, etc.
• Participate in agency and/or professional workshops/seminars to increase professional knowledge
• Represent the agency/program in the community as assigned
• As part of The Salvation Army comply with all confidentiality laws that apply to social welfare

Minimum Qualifications

• Education: Bachelor degree in Social Work or related field
• Experience: Prior experience in Social Services or residential setting; knowledge of homelessness and ability to work with and supervise a diverse clientele; knowledge of counseling/crisis intervention techniques
• Certifications/Licenses: None Required

Required Skills/Abilities

• Effective communication skills (written and oral)
• Ability to prioritize job responsibilities
• Knowledge of community resources
• Supportive of administrative and program objectives

Physical Requirements

• Speaking, hearing and vision ability
• Manual dexterity
• Walking
• Sitting and standing for extended periods of time
• Lifting, pulling and pushing materials up to 25 pounds

Travel

• May be required to attend conferences

Driving

• Must possess a valid driver's license issued by the state of residence
• Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business

Working Conditions

• Residential setting – office space is separate from participant living area
• Hours: Monday-Friday, 9a-5p. Flexibility in hours possible to meet participant time constraints
• After hours, weekend and holiday hours while On-Call
• Extended hours during special events (Young Lawyer’s Party, Toy Distribution, etc.)

Additional Information

• All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
• The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
• The Salvation Army is an equal opportunity employer.
• Candidates who are back to work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.