Transitional Coach

About the role

UTEC’s Transitional Coaches (TCs) support young adults in our Workforce Development Program (WFD). This role is all about building strong relationships and helping young people stay on track.

As a TC, you will check in regularly with young adults, help them set goals, and create plans to achieve short- and long-term success. You will support young adults through challenges related to housing, food, or other life needs and connect them to community resources. You’ll work closely with other UTEC staff (WFD Program Managers, UTEC’s mental health counselors, educators, etc) and help young adults manage their web of support.

For many young adults, their TC becomes a trusted, long-term support in their lives.

Duties/Responsibilities

• Manage a group (caseload) of young adults who need extra support
• Check in with each young adult at least once a week
• Meet one-on-one regularly (at least 4 longer meetings each month)
• New participants will need more frequent check-ins (about 2 times per week)
• Keep notes and track progress using UTEC’s system (Quickbase)
• Knowledge of resources and services in the Merrimack Valley (or other nearby communities) and/or willingness to learn about resources that are appropriate for UTEC young adults
• Help young adults get what they need (food, housing, IDs, childcare, etc.) at all stages of the program
• Help remove barriers so they can show up and stay engaged in the program
• Work closely with program staff to support each young adult’s progress
• Build relationships with local partners to make referrals easier
• Step in during urgent or crisis situations to provide support
• Help with events, trips, and retreats
• Lead or support workshops related to life skills and/or restorative justice
• Reach out to young adults who have stopped attending and help re-engage them

Qualifications

• You have access to a car and can travel between Lowell, Lawrence, and Haverhill
• Ability to effectively communicate and build relationships with Spanish-speaking Young Adults
• At least 2 years of experience working with young people (youth development, case management, or similar work)

Physical Requirements

• Able to sit and work at a computer when needed
• Able to stand for long periods during program activities
• Able to lift up to 25 lbs regularly (up to 50 lbs occasionally)
• Able to move, bend, and reach as needed

Pay

The salary range is $50,000-$60,000. UTEC offers a competitive benefits package that starts with 3 weeks of vacation plus a week off between the Christmas and New Year holidays, 12 holidays, 10 sick days, 2 personal days, and 3 bereavement days, as well as health, dental, and vision insurance starting day one. We also offer life insurance, first-time homeowners down payment assistance, cost-of-living increases, a paid sabbatical after three years, and a 401K retirement plan with up to $2,000 savings match. See more about our benefits here.

Benefits

UTEC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, UTEC complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.