Transitional Assistance Support Staff-Worcester

We need to produce HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, no invented details. Remove boilerplate like EEO, navigation, legal, etc. Also remove application instructions, duplicated lines. We need to parse the posting and extract relevant content. Let's identify sections: - About the role: description of role, purpose, etc. The posting begins with description of MassAbility, MFP, Transitional Assistance Program, and then "MassAbility seeks an outgoing, process-oriented team player...". That's about the role. So we can put that in About the role. - Responsibilities: The "Duties and Responsibilities" section lists many bullet points. We'll put those under Responsibilities as

• . - Requirements: There's "Required Qualifications" and "Preferred Qualifications". Also "Minimum Entrance Requirements" with substitutions. Those are qualifications. We'll put under Requirements (maybe separate Required and Preferred? But we have only one Qualifications heading allowed? The instruction says use headings for section headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have both Requirements and Qualifications sections. But we need to decide what goes where. Typically Requirements = required qualifications, Qualifications = preferred? Or we could combine. But we have both headings allowed. Let's put Required Qualifications under Requirements, and Preferred Qualifications under Qualifications. Also Skills could be separate if there is a skills list (e.g., Microsoft Office proficiency, communication, training). Could put under Skills. - Benefits: The posting mentions "Comprehensive Benefits" with description. So we include Benefits section. - Pay: Salary is given: "Salary 73,615.88". So we include Pay section. - Schedule: There's "Job Administrative Services Schedule Full-time Shift Day". Also "Potentially Eligible for a Hybrid Work Schedule Yes". So we have schedule info: Full-time, Day shift, possibly hybrid. So include Schedule. We must not include sections with filler like "commensurate with experience". Not present. We must not include boilerplate: EEO, equal opportunity, etc. Remove those paragraphs. Also remove navigation, cookie, legal, etc. Remove "Pre-Offer Process", "Education, licensure and certifications will be verified..." etc? Those are part of hiring process but not boilerplate? They are procedural details; they might be considered part of the posting but not necessarily boilerplate. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The Pre-Offer Process includes criminal background check, education verification, ADA accommodation, contact info, application instructions (cover letter, resume). Those are application instructions; we should remove them. Also "First consideration will be given to those applicants that apply within the first 14 days." That's application instruction; remove. Also "MINIMUM ENTRANCE REQUIREMENTS:" etc is part of qualifications; we keep that as it's substantive. The "Substitutions I." etc are part of qualifications; keep. The "Salary placement is determined..." is about pay details; we might keep under Pay? It's more detail about salary placement; we can include in Pay section. The "Comprehensive Benefits" section we keep. The "An Equal Opportunity / Affirmative Action Employer..." is EEO boilerplate; remove. The "Research suggests that qualified women..." is also EEO encouragement; remove. The "Official Title Program Coordinator II Primary Location United States-Massachusetts-Worcester-50 Southwest Cuttoff Job Administrative Services Schedule Full-time Shift Day Job Posting Jul 29, 2026, 10:26:39 AM Salary 73,615.88 If you have Diversity, Affirmative Action or Equal Employment Opportunity questions..." That's a mix; we need to extract salary and schedule etc. The official title etc we can ignore as it's metadata; we shouldn't repeat job title as heading. The location maybe not needed? Not requested. We can drop location unless it's part of About the role? Not needed. We need to preserve all substantive information; location maybe not required but could be considered substantive? The instruction didn't ask to keep location; but we could include in About the role? Not necessary. Probably safe to omit as not requested heading. We must output only HTML fragment, no /, no markdown. Let's craft sections:

  About the role

  MassAbility prides itself on being a state agency that helps support eligible individuals in leading their most independent lives. As part of the Moving Forward Program (MFP) division of MassAbility, eligible Participants are supported in finding housing and transitioning from Skilled Nursing Facilities and other restrictive settings to less restrictive settings in the community, where they can access a variety of supports through eligible programs such as the Home and Community-Based Service Waivers and the MFP-Demonstration. The Transitional Assistance Program is a cornerstone of this work in that we can work with contracted providers to gather necessary housing documents, find housing, purchase allowable, quality, and necessary household items, and ultimately assist participants in transitioning to the community, where they can take advantage of other supports to remain as independent as they choose to their best ability. MassAbility seeks an outgoing, process-oriented team player to join the Transitional Assistance Support Staff team. To be successful in this role, you must be detail-oriented, collaborative, and a stellar communicator. You enjoy teaching others and are motivated to make a difference in the lives of others. In the capacity of a Transitional Assistance Support Staff member, you are responsible for the oversight, management, training, and ongoing facilitation of the program.

  That covers the role description.

  Responsibilities

  • Provide ongoing guidance and training, including consultation, to state agency staff and provider agencies.
  • Manage modification billing, support, and training for Housing Search Entity/Transitional Assistance/Home & Vehicle modification.
  • Manage program fiscal needs in partnership with the Office of Financial Management and Budget to comply with all fiscal requirements.
  • Compile and organize data for TA claims, etc.
  • Liaise with providers regarding billing.
  • Assist with tracking and processing Home Modification and Vehicle Modification billing in collaboration with the Adaptive Services Supervisor, Transitional Assistance Office Support Specialist, and Waiver Business Improvement Partner.
  • Ensure that forms are effective and straightforward to use and monitor.
  • Ensure that all information MassAbility provides to state agency staff and providers is consistent, accessible, and understandable.
  • Provide information to state agency staff and providers as TA/HSE system changes occur.
  • Prepare reports and compile data, create and maintain databases and spreadsheets using computer software or databases.
  • Conduct ongoing TA/HSE training for each agency involved and biannual TA/HSE training for provider agency staff.
  • Train and retrain for agencies and providers that do not comply with standards established in the procurement.
  • Maintain accurate and up-to-date listings of TA, HSE, and HAA providers, querying providers every six months to ensure that the listing is current and accurate.
  • Maintain a database of open TA referrals and assist in comparing open TA/HSE census data to billing data to reconcile potential billing that may not have been received monthly and quarterly.
  • As directed by the Business Improvement Partner and TA Coordinator, maintain quarterly and, as directed, monthly outreach to providers to ensure billing is received promptly.
  • Participate in program Staff Meetings and all necessary training.

  Requirements

  • Extensive knowledge of and experience working on business processes and management.
  • Proficient usage of Microsoft Office products, including Word, Access, Outlook, Excel, and PowerPoint.
  • Excellent written and oral communication skills.
  • Proficiency in developing and issuing state agency procurements; experience in designing and modifying business forms.
  • Demonstrated experience in developing and providing training programs to state agency staff and providers; experience developing training materials.
  • Record of working with Medicaid programs, state agencies, and community-based service providers.
  • Minimum Entrance Requirements: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
  • Substitutions:
    • I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required experience.*
    • II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*
    • III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*
    • Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
  • Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
  But note: Salary placement details maybe better under Pay. We'll move that to Pay section.

  Qualifications

  • Preferred Qualifications:
    • Skilled with state program fiscal management.
    • Knowledge of acquired brain injury, disability, and HCBS Waiver/MFP-DEMO programs.
  But we might want to separate Skills.

  Skills

  • Proficient usage of Microsoft Office products (Word, Access, Outlook, Excel, PowerPoint).
  • Excellent written and oral communication skills.
  • Experience developing and issuing state agency procurements and designing/modifying business forms.
  • Experience developing and providing training programs and training materials.
  But we already listed many of those under Requirements; we might duplicate. Better to keep Skills separate only if there is explicit skills list. The posting mentions "Extensive knowledge of and experience working on business processes and management." That's more a qualification. "Proficient usage of Microsoft Office products" is a skill. "Excellent written and oral communication skills" is skill. "Proficiency in developing and issuing state agency procurements; experience in designing and modifying business forms." is skill. "Demonstrated experience in developing and providing training programs..." is skill. So we could put those under Skills. However we already used them under Requirements; we need to avoid duplication? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Duplication is not prohibited but might be redundant. Better to keep them under Requirements (as required qualifications) and maybe not repeat under Skills. But we have a Skills heading allowed; we could put other skills like "Ability to train others", "Collaborative", "Detail-oriented". Those are mentioned in the About the role. But we could also keep Skills empty? Not allowed to emit heading with filler. So we should only include Skills if there is real specific content for it. The posting does mention "You enjoy teaching others and are motivated to make a difference in the lives of others." That's a skill/attribute. Also "outgoing