Support Staff
About the role
Support Staff are essential to the daily operations of our dispensary. From greeting customers to supporting the sales floor, you'll help ensure every guest has a smooth, compliant, and enjoyable experience.
Responsibilities
- Greet customers and create a positive first impression
- Educate guests on cannabis products, strains, medicinal uses, and consumption methods
- Verify IDs and ensure compliance with state regulations
- Process transactions accurately using our POS system
- Maintain a clean, organized, and welcoming dispensary environment
- Support your teammates through clear communication and teamwork
Requirements
- High School Diploma or GED
- At least 1 year of retail experience (preferred)
- Ability to stand and walk for extended periods
- Ability to lift up to 30 lbs
- Must meet all state requirements for employment in the cannabis industry
- Friendly, approachable, and service-oriented
- Reliable and detail-focused, especially with cash handling and compliance
- A strong communicator who remains professional under pressure
- Curious and eager to learn about the cannabis industry
- A positive attitude
- An integrity
- A commitment to excellent customer service
Qualifications
We're seeking motivated team players who enjoy working with people and thrive in a fast-paced retail setting. The ideal candidate is:
Previous retail experience is helpful, but not required.
Skills
The ideal candidate should have:
Benefits
At Nirvana Cannabis, Support Staff receive hands-on training across multiple areas of the dispensary, including reception, floor support, and point-of-sale operations. You'll gain valuable experience in compliance, customer engagement, and retail best practices within a supportive, team-driven environment.
Pay
Nirvana Cannabis offers competitive compensation packages tailored to individual performance and qualifications.
Schedule
Our dispensary operates Monday through Saturday, with varying hours based on store location.