Transitional Assistance Coordinator F/T

On-siteInformation TechnologyFull-time

Following MassAbility policies, procedures and reporting in a timely manner
Aiding with housing search, voucher and housing applications
Attending housing appointments with participants for interviews, tours, and other sessions
Aiding with core documents applications required by housing authorities, such as an ID or Social Security Card
Setting up apartments according to participant preferences
Maintaining active communication with MassAbility case managers with updates on participants
Attending transition meetings prior to participant discharge
Tracking and documenting direct services, housing applications, shopping expenses, and all communications related to participants
Communicating with MassAbility CM and other members of the transition team prior to discharge
Coordinating with MassAbility CM on home modifications needs
Initiating home assessments on housing spaces for suitable housing goods and furnishings
Purchasing furniture, housing goods, and all essential items based on participant preferences
Scheduling utilities services as needed
Adequately updating service activity logs, delivery reports, and submitting reimbursements in a timely fashion
Attending interdisciplinary training, in-service, and meetings to maintain and improve TA service-related knowledge
To assist in the development of information concerning care plans
To arrange transportation under TA plan and/or transport individuals in their own vehicle

A college degree (preferably in a human service field), plus experience in providing community-based services to individuals with disabilities; or at least 2 years comparable, community-based, life or work experience providing services to individuals with disabilities and/or persons 60 years or older
A valid driver's license, clean driving record, and a reliable, clean, insured vehicle that has had manufacturer’s recommended scheduled services and transports clients as appropriate
To work flexibly to meet the occasional requirements to work outside normal hours
To maintain confidentiality of sensitive information
To utilize effective time management techniques to ensure tasks are prioritized, and agreed deadlines are met
To attend all relevant supervision and meetings
To comply with State/Federal regulatory acts and agency policies
To respect and maintain client confidentiality at all times
To report concerns of client abuse or neglect
To refrain from discussing personal problems, concerns, or opinions with clients, or client representatives
To communicate effectively in the language and communication style of the Participants to whom they provide services and their families
To have written and oral communication skills, problem-solving skills, planning and budgeting skills, and math aptitude
To demonstrate professionalism
To lift and move up to 75 lbs.

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