Transition Coordination Spt Staff

About the role

As a Care Coaching Assistant 2 (Transition Coordination Support Staff), you will employ a variety of strategies and techniques to support a member's wellness by coordinating services and resources. This role may support multiple responsibilities, including transitions, and focuses on interpreting area/department policy and methods for completing assignments. You will work within defined parameters to identify work expectations and quality standards, with some latitude over prioritization and timing.

Responsibilities

• Contribute to the administration of care coordination for transitions and custodial prevention teams.
• Provide non-clinical support to assess and evaluate members' needs and requirements, guiding members and families toward appropriate resources for care and well-being.
• Facilitate interaction between members and resources.
• Perform varied activities and moderately complex administrative, operational, and customer support assignments.
• Perform computations.
• Work on semi-routine assignments.

Requirements

• Less than 3 years of technical experience.
• Must reside in the State of Indiana.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Excellent verbal and written communication skills.

Preferred Qualifications

• Clerical support background in a healthcare environment.
• Associate or Bachelor’s Degree.

Work at Home Requirements

• Self-provided internet service must meet the following criteria: minimum download speed of 25 Mbps and upload speed of 10 Mbps (wireless, wired cable, or DSL connection suggested). Humana reserves the right to require upgrades if necessary.
• Work from a dedicated space free of ongoing interruptions to protect member PHI/HIPAA information.

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Schedule

Scheduled weekly hours: 40 (full time).

Pay

The pay range for this position is $43,000 - $56,200 per year. The range reflects a good faith estimate of starting base pay for full-time employment at the time of posting and may vary based on geographic location and individual qualifications.

Benefits

Humana offers competitive benefits designed to support whole-person well-being, including:

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off (including company and personal holidays, paid parental and caregiver leave).
• Short-term and long-term disability.
• Life insurance.

About Us

Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through Humana insurance services and CenterWell healthcare services, we make it easier for millions of people to achieve their best health by delivering care and services when they need them.