Transit Support Specialist

About the role

The Transit Support Specialist safely transports patients in wheelchairs, stretchers, or hospital beds in a safe and efficient manner. Working under direct supervision, this role responds to requests timely and treats patients and families with care and kindness.

Responsibilities

• Transports patients from one area of the hospital to another, checking their identification information to confirm that the correct person is being transported at the correct time.
• Complies with safety policies and guidelines to ensure that patients are transported safely and within regulation.
• Uses the appropriate Hand‑Off tool (Hall Pass, Ticket‑to‑Ride, or other) to document accurately patient status, location, and condition.
• Maintains a professional demeanor and provides customer service to assist staff, patients, and their families, answering pertinent questions about transport.
• Cleans and monitors equipment to identify issues that would require the equipment to be replaced or repaired.
• Performs other duties as assigned.

Education

High School Diploma or equivalent.

Experience

0–1 years of experience in a hospital.

Licensure/Certification

BLS (CPR) – American Red Cross or AHA Healthcare Provider.