Transformational Consultant (AI)

About the role

Computacenter is looking for a Principal Transformation Consultant to join its professional services team. We are seeking someone with the ability to work on a dynamic, customer-focused team that requires excellent interpersonal skills. This role involves working on large-scale networking projects, including data center scale networking, system design, and automation, and interacting with customers, partners, and internal teams.

Responsibilities

• Partner with business leaders to deliver services that support company objectives and align with Winning Together values.
• Lead end-to-end execution of customer engagement programs related to NVIDIA data center scale, ensuring project timelines, SLAs, and quality standards are met.
• Drive technical strategy, planning, and execution with customers, internal collaborators, and partners.
• Develop comprehensive technical delivery plans to optimize the customer experience, minimizing operational disruptions, optimizing cluster performance, increasing customer resilience, and driving overall smoother operations.
• Engage and build internal and external customer relationships, understanding their needs and expectations, and effectively communicating delivery status, risks, and mitigation plans to ensure customer satisfaction.
• Work with executives, engineering teams, and external partners to ensure visibility and informed decision-making.
• Organize and lead complex technical engineering-to-engineering (hardware and software) discussions.
• Collaborate with consulting, solutions, and sales teams to resolve technical and logistical issues, set clear expectations, and keep projects on track for successful execution.
• Embrace and support Computacenter’s mission and core values.

Requirements

• Bachelor's degree in Information Technology, Engineering, or a related field (or equivalent experience).
• Deep customer savvy managing complex programs, especially with strategic customers having complex hardware and software architectures and requirements.
• Superb leadership skills across broad and diverse functional teams.
• Knowledge of embedded systems and AI solutions is a plus.
• Comfortable defining and driving customer programs with an intimate understanding of dependencies, critical paths, key and critical landmarks, and results.
• Likely to be legally eligible to work in the United States.
• Experience with IT service delivery lifecycle and methodologies.
• Ability to develop and maintain client engagements/relationships.
• Ability to design in-depth, complex technical solutions.
• In-depth knowledge of IT Infrastructure technology and its business application.
• Excellent communication and presentation skills, with the ability to present at large internal and external audiences and at board level.

Qualifications

• Master's degree in Information Technology, Engineering, or a related field (preferred).
• Proven experience in delivering large-scale networking projects.
• Experience in leading cross-functional teams and managing multiple projects simultaneously.
• Strong problem-solving and analytical skills.
• Experience with project management tools and methodologies.
• Ability to work independently and as part of a team.

Skills

• Strong technical expertise in networking, system design, and automation.
• Excellent interpersonal and communication skills.
• Ability to manage complex projects and prioritize tasks effectively.
• Strong organizational and time management skills.
• Ability to work in a fast-paced, dynamic environment.

Benefits

At Computacenter, you’ll enjoy a competitive compensation plan, long-term career opportunities, and a variety of benefit plans designed to support your health, financial security, and peace of mind. These benefits include:

• Health insurance options.
• Pension scheme.
• Flexible working arrangements.
• Training and development opportunities.
• Employee assistance program.

Pay

Competitive compensation based on experience and qualifications.

Schedule

Full-time position with flexible working hours.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers source, transform, and manage their IT infrastructure to enable digital transformation. We are a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people globally. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. Visit www.computacenter.com/us to learn more.