Transformation Consultant

As an Advisory Transformation Consultant, you serve as a trusted advisor guiding clients through enterprise transformation from strategy to sustained adoption. You help close the gap between “go-live” and real business change by combining business advisory, process expertise, and change leadership. You work comfortably across executive strategy conversations, facilitated workshops, and execution support — always tying decisions back to measurable outcomes. This role also contributes to the growth of HSO’s Advisory practice through reusable assets, thought leadership, and business development (level-dependent). You're Great At... Translating client strategy into clear transformation roadmaps tied to business valueFacilitating executive and stakeholder workshops that drive alignment and decisionsDesigning future-state business processes grounded in organizational realityLeading change management efforts that enable adoption, readiness, and capability buildingConnecting people, process, and technology decisions to measurable outcomesInfluencing without authority across complex client environmentsOperating fluidly between strategic advisory and hands-on delivery support What You'll Do... Strategy, Value & Business CarePartner with executive sponsors to define transformation objectives, success measures, and value driversBuild value blueprints connecting business capabilities, processes, and technology investments to KPIsLead current-state assessments to identify performance gaps and transformation leversDevelop phased transformation roadmaps aligned to value, risk, and readinessProcess Design & Business AlignmentLead end-to-end business process discovery and future-state designCollaborate with solution architects and functional consultants to align business requirements and configurationsTranslate process changes into clear role-based change impactsChange Strategy & AdoptionDesign and execute integrated change management strategies spanning sponsorship, communications, training and reinforcementConduct change impact and readiness assessments; identify resistance and mitigation plansCoach executive sponsors and line leaders as visible change change championsDesign and facilitate workshops, town halls, and engagement sessionsDevelop training strategies that build role-based capability - not just system knowledge Benefits RealizationDefine adoption and success metrics bridging system usage, process performance, and human behaviorMonitor post-implementation benefits realization and recommend corrective actionsFacilitate retrospectives and continuous improvement cyclesPractice DevelopmentContribute to thought leadership, methodologies, and reusable assetsConvert client deliverables into templates, playbooks, and acceleratorsDocument case studies, lessons learned, and best practices What You Bring... Bachelor’s degree in Business, Management, Organizational Development, or related field3+ years in consulting, advisory, business transformation, or change managementExperience supporting ERP, CRM, or cloud transformations (Microsoft Dynamics 365 strongly preferred)Working knowledge of change management methodologies (Prosci/ADKAR, Kotter, or similar)Strong analytical skills: business cases, KPIs, process mappingExcellent facilitation and executive communication skillsComfort working across multiple engagements and ambiguous environmentsExperience in a Microsoft partner consulting environmentFamiliarity with BPM frameworks and tools (BPMN, APQC, Visio, Mavim)Experience with AI/Copilot adoption and organizational change The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.