Transfer Coordinator RN Nights

About the role

Baylor Scott & White Health promotes the well-being of all individuals, families, and communities. As a Transfer Coordinator RN, you help patients move within the Baylor Scott & White Health System.

Responsibilities

• Ensure smooth patient transfers by working closely with physicians, nurses, and other departments while following laws and plans to promote good outcomes and efficient hospital stays.
• Provide excellent customer service within and outside the organization, striving to be helpful and responsive.
• Follow protocols to gather information accurately and on time from other institutions and physicians.
• Enhance services provided to all facilities within our System with this information and our resources.
• Strive to ensure that all documentation is clear, concise, and meets standards by using appropriate forms.
• Manage customer relationships by driving satisfaction among referring physicians and expanding BSWH market share. This involves follow-up calls, clear communication, and prompt issue resolution.
• Oversee and assist the Transfer Center Room Control Coordinator.

Requirements

• Broad knowledge and understanding of nursing and patient care standards and procedures.
• Knowledge of laws, regulations, standards from certifying agencies and accreditation bodies.
• Understanding of hospital and department policies for your assignment.
• Understanding of medical terms, health methods, risk reduction, and disease management.
• Knowledge of common medications, dosages, effects, and side effects.
• Good communication skills.
• Critical thinking and problem-solving skills.
• Microsoft Office, email, and managing schedules and payroll proficiency.

Qualifications

• A minimum of (3) three years of work experience.
• Possessing a valid and current registered nurse (RN) license is mandatory.