Transfer Coordinator

About the Role

This role operates within Philippine travel/DMC operations spanning leisure, ticketing, tours, hotels, transfers, groups, and MICE. The Transfer Coordinator focuses on operational control, ensuring transfer-related tasks are managed with clear visibility of confirmed facts, pending dependencies, and exceptions.

Responsibilities

• Review transfer-focused coordination with business support, ensuring each checkpoint leaves a visible source, owner, status, and next action within the context of Philippine travel/DMC operations.
• Document Shroff Travel role documentation with status tracking for transfer-focused coordination, maintaining traceability and ownership.
• Maintain workflow management with deadline tracking, ensuring all transfer-focused tasks are up-to-date and actionable.
• Reconcile documentation with reporting, ensuring accuracy and clarity in transfer-focused coordination.
• Coordinate quality control with source verification, surfacing errors before they lead to downstream rework.

Success Profile

• Use Shroff Travel Workflow Context and Operations Coordination confidently in transfer-focused tasks within Philippine travel/DMC operations.
• Apply data accuracy without losing track of evidence or deadlines in the transfer-focused workflow.
• Document process compliance and issue escalation decisions to maintain clear reasoning in the operational context.
• Exercise judgment in follow-up, especially when coordination depends on external confirmations rather than assumptions.

Remote completion of transfer-focused tasks is achieved only when process compliance, source verification, and workflow management ensure the work is secure, traceable, and ready for the next authorized teammate.

Pay

Base salary: $41,000–$62,000 per year.

Schedule

Full-time, 100% remote within the United States. Associate-level position.