Transcranial Magnetic Stimulation Technician

About the role

Full-time position with day shifts from 7:30 am to 4:00 pm, totaling 80 hours biweekly.

Responsibilities

• Schedules patients for TMS services, including registration tasks such as check-in and check-out.
• Assists providers in initial mapping and prescribing patient-specific protocols.
• Explains and administers daily TMS treatments according to physician protocols with a high degree of accuracy.
• Completes daily treatment notes in electronic health records and NeuroStar TMS software; notes are cosigned by a physician and must meet payor and regulatory requirements.
• Provides compassionate patient care, builds trust and rapport, and offers support and reflective listening to patients during treatment.
• Monitors patients for medical symptoms or side effects and provides medical intervention in emergencies.
• Administers psychiatric rating scales daily and weekly to assess treatment progress.
• Collaborates with the Supervisor of TMS services to support administrative functions, including scheduling, telephone calls, and patient messages.
• Ensures patient care areas are stocked with unexpired supplies and equipment is functional.
• Maintains strict confidentiality of patient health information.
• Cares for and maintains department equipment and supplies; assists with mail distribution and cleanliness of work areas.
• Enters and retrieves data using various computer software applications.
• Complies with safety regulations, reports errors and hazardous conditions, and participates in safety education and root cause analyses.
• Adheres to established policies, procedures, quality assessment, safety, environmental, and infection control standards.
• Fosters teamwork with coworkers and providers and embraces concepts for a positive patient/family experience.
• Practices fiscal responsibility through improvement and innovation; attends Quality Improvement Team meetings and other assigned meetings.

Qualifications

• Minimum education: Bachelor's degree from an accredited college or university in a recognized clinical discipline, including social work, psychology, nursing, rehabilitation, or activity therapies.
• Work experience: 1 year in a primary care or specialty office.
• Required licenses: Basic Life Support within 90 days.
• Required certifications: Certified Medical Assistant within 90 days.
• Required training and courses:
  • Successful completion of 3-day TMS Certification with TMS vendor (training and certification provided during initial employment).
  • 90-day training period with Supervisor of TMS or delegate; competency testing required.
  • Medical terminology.
  • Seizure management training.
• Knowledge, skills, and abilities:
  • Proficient communication skills, including SBAR technique.
  • Ability to present clinical information effectively to the care team.
  • Proficient in navigating and entering information into an electronic health record.
  • Models teamwork; self-motivated and dependable; able to work independently.