Training Technician at DEA

Responsibilities

• Gathers information needed by customer to develop initial and follow-on curricula.
• Participates in working groups as needed to address necessary subject matter.
• Develops training material, organizes schedules, and provides logistical support for training.
• Conducts training and maintains training records.
• Reviews and updates existing training to ensure policy, regulatory, legal, and system changes are included in the training curricula.
• Publishes periodic training and information advisories.

Requirements

• High School Diploma or GED; Undergraduate degree preferred
• Three years demonstrated ability in coordinating and managing training programs
• Ability to grasp and understand the organization and functions of the customer
• Strong organizational and prioritization skills; strong attention to detail
• Excellent communication skills; oral and written
• Experience with the Microsoft Office suite of applications (Excel, PowerPoint, Word) and other common software applications and databases, intermediate skills preferred
• Proven commitment and competence to provide excellent customer service; positive and flexible
• Ability to work in a team environment and maintain a professional disposition

Benefits

Comprehensive benefits are offered with greater choice and flexibility to support your health, work-life balance, and professional growth. A package providing employee only coverage can be built around our basic plans at $0 employee cost for:

• Medical
• Dental
• Vision
• Term Life Insurance
• Accidental Death & Dismemberment Insurance
• Short-Term Disability
• Employee Assistance Program