Jobs · Human Resources

Training Specialist, I

VertexOne · United States · 3 wk ago
RemoteRemoteHuman ResourcesFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must remove boilerplate like EEO, legal, etc. Must preserve all substantive info. We need to parse the posting. Key sections: - Overview Of Role/Job Purpose: description of role. Could be "About the role" heading. - Essential Job Duties: list of duties. Could be "Responsibilities". - Required Skills/Qualifications: list of skills/qualifications. Could be "Requirements" or "Qualifications" or "Skills". We need to decide. - What VertexOne Has To Offer: benefits list. Could be "Benefits". Also includes remote work environment etc. - Possibly "Pay" and "Schedule": not present. No pay or schedule specifics. So we should not include those sections. - Also maybe "About VertexOne" could be separate but not required heading? The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says include a section ONLY when posting has real, specific content for it. So we can include "About the role" (overview), "Responsibilities", "Requirements" (or "Qualifications"/"Skills"), "Benefits". Possibly also "About VertexOne" but not in list; but we could include as a separate section maybe not needed. The instruction says we can use those headings; we could also add other headings if needed? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but likely we should stick to those. The "About VertexOne" is more company overview; could be considered "About the role"? Actually "About the role" is overview of role. The company overview maybe not needed. But we could include as a separate section maybe not required. Safer to include only those headings that have content. Thus:

About the role

... overview text ...

Responsibilities

  • ... each duty ...

Requirements

  • ... each skill/qualification ...
Alternatively could split into Qualifications and Skills. But we have both skills and qualifications mixed. Could do "Qualifications" for the experience/education requirements, and "Skills" for the skill list. Let's see content: Required Skills/Qualifications includes: - Must have 2+ years of working experience in the Utilities industry using a Customer Information System (CIS). - Working experience with one or more VertexOne products is a plus. - Adequate knowledge of learning management software (BizLibrary, Kahoot!, Udemy, etc.) and editing programs (Camtasia, Snagit, OBS Studio, Vimeo, etc.). - Proficiency with MS Office Suite (Word, Excel, Outlook, Teams, SharePoint). - Adequate knowledge of the training cycle (assessment, motivation, design, delivery, and evaluation). - Excellent coaching skills and outstanding written and oral communication skills. - Creative, good analytical and planning skills, and excellent presentation skills. - Able to work independently on your own initiative and as part of a team. - An ability to learn quickly and provide value when placed in unfamiliar settings. - An ability to work in a fast-paced team environment. - Listens actively and empathetically to the views of others. - Demonstrates initiative by identifying potential issues and proactively seeking information to clarify ambiguity. - Ability to make constructive suggestions for continuous improvements. - Respond professionally to constructive feedback and apply a systematic process to improve your own skills by setting goals, taking action, and maximizing strengths. These are a mix of qualifications and skills. Could put all under "Requirements". Simpler. Benefits section: list from "What VertexOne Has To Offer". Items: - Comprehensive medical, dental, vision, disability, life insurance - Health Savings Account (HSA), Flexible Spending Account (FSAs) - 401K match - Flexible PTO - Employee recognition platform with monetary rewards - 100% Remote work environment - Initial work from home stipend - Leadership/Coaching training programs - Free access to Bizlibrary for unlimited professional development - Employee Assistance Program (EAP) with counseling sessions available 24/7 - Health and wellbeing programs - Paid parental leave - Employee bonus referral program - Employee Discount Program We should output as
  • each. We must not include boilerplate like Equal Opportunity Employer etc. Also we should not include duplicated lines. Ensure we preserve all substantive info. Now produce HTML fragment. We need to wrap each section in

    and then content. Let's craft About the role paragraph: combine overview sentences. Overview Of Role/Job Purpose paragraph: "The Training Specialist I will be responsible for delivering product functionality training to both VertexOne clients and employees, ensuring that everyone is well equipped to use VertexOne products effectively. This includes updating training resources with new features, tracking training class details and project phases, delivering training course surveys, and providing instructional support to clients. The Training Specialist I will also be responsible for updating informal and formal learning resources using a variety of methods. The Training Specialist I will possess excellent analytical and communication skills and use a combination of various teaching methods and learning management tools to cater to various learning styles. By developing skills and resources to help individuals reach their potential, the Training Specialist I will contribute to building client and employee satisfaction and ensure the successful implementation of VertexOne products." We can keep that as paragraph. Now Responsibilities list: from Essential Job Duties bullet points (they are separated by periods but each is a duty). Let's extract each: - Update both informal and formal learning resources using a variety of methods. - Collaborate with subject matter experts, business analysts, and functional leads to prepare training resources and ensure content is accurate and relevant. - Provide clear and concise information to internal and external contacts across all communication formats (Email, Teams, Jira, phone calls, etc.). - Conduct virtual and in-person training sessions to core project teams, including preparation, delivery, learner support, and appropriate follow-up. - Communicate training issues and needs to the Director, Technical Training. - Complete all reporting (individual tasks, project details, project training needs, etc.) accurately and on time. - Treat all colleagues and trainees with dignity and respect. - Demonstrates reliability, preparedness, and a positive demeanor that reflects well on the training organization. - Provide instructional support to clients to assist them in developing a successful end-user training plan that meets their business needs. - Support and deliver training to core project teams and end-users as needed. - Occasionally, travel to support clients onsite for end-user training (10% or less). Make each
  • . Now Requirements list: from Required Skills/Qualifications bullet points. Let's list each as separate
  • : - Must have 2+ years of working experience in the Utilities industry using a Customer Information System (CIS). - Working experience with one or more VertexOne products is a plus. - Adequate knowledge of learning management software (BizLibrary, Kahoot!, Udemy, etc.) and editing programs (Camtasia, Snagit, OBS Studio, Vimeo, etc.). - Proficiency with MS Office Suite (Word, Excel, Outlook, Teams, SharePoint). - Adequate knowledge of the training cycle (assessment, motivation, design, delivery, and evaluation). - Excellent coaching skills and outstanding written and oral communication skills. - Creative, good analytical and planning skills, and excellent presentation skills. - Able to work independently on your own initiative and as part of a team. - An ability to learn quickly and provide value when placed in unfamiliar settings. - An ability to work in a fast-paced team environment. - Listens actively and empathetically to the views of others. - Demonstrates initiative by identifying potential issues and proactively seeking information to clarify ambiguity. - Ability to make constructive suggestions for continuous improvements. - Respond professionally to constructive feedback and apply a systematic process to improve your own skills by setting goals, taking action, and maximizing strengths. Now Benefits list: from What VertexOne Has To Offer. List each: - Comprehensive medical, dental, vision, disability, life insurance - Health Savings Account (HSA), Flexible Spending Account (FSAs) - 401K match - Flexible PTO - Employee recognition platform with monetary rewards - 100% Remote work environment - Initial work from home stipend - Leadership/Coaching training programs - Free access to Bizlibrary for unlimited professional development - Employee Assistance Program (EAP) with counseling sessions available 24/7 - Health and wellbeing programs - Paid parental leave - Employee bonus referral program - Employee Discount Program Now ensure no extra sections like Pay or Schedule. Now produce HTML. We must not include markdown fences. Just raw HTML. Let's craft:

    About the role

    The Training Specialist I will be responsible for delivering product functionality training to both VertexOne clients and employees, ensuring that everyone is well equipped to use VertexOne products effectively. This includes updating training resources with new features, tracking training class details and project phases, delivering training course surveys, and providing instructional support to clients. The Training Specialist I will also be responsible for updating informal and formal learning resources using a variety of methods. The Training Specialist I will possess excellent analytical and communication skills and use a combination of various teaching methods and learning management tools to cater to various learning styles. By developing skills and resources to help individuals reach their potential, the Training Specialist I will contribute to building client and employee satisfaction and ensure the successful implementation of VertexOne products.

    Responsibilities

    • Update both informal and formal learning resources using a variety of methods.
    • Collaborate with subject matter experts, business analysts, and functional leads to prepare training resources and ensure content is accurate and relevant.
    • Provide clear and concise information to internal and external contacts across all communication formats (Email, Teams, Jira, phone calls, etc.).
    • Conduct virtual and in-person training sessions to core project teams, including preparation, delivery, learner support, and appropriate follow-up.
    • Communicate training issues and needs to the Director, Technical Training.
    • Complete all reporting (individual tasks, project details, project training needs, etc.) accurately and on time.
    • Treat all colleagues and trainees with dignity and respect.
    • Demonstrates reliability, preparedness, and a positive demeanor that reflects well on the training organization.
    • Provide instructional support to clients to assist them in developing a successful end-user training plan that meets their business needs.
    • Support and deliver training to core project teams and end-users as needed.
    • Occasionally, travel to support clients onsite for end-user training (10% or less).

    Requirements

    • Must have 2+ years of working experience in the Utilities industry using a Customer Information System (CIS).
    • Working experience with one or more VertexOne products is a plus.
    • Adequate knowledge of learning management software (BizLibrary, Kahoot!, Udemy, etc.) and editing programs (Camtasia, Snagit, OBS Studio, Vimeo, etc.).
    • Proficiency with MS Office Suite (Word, Excel, Outlook, Teams, SharePoint).
    • Adequate knowledge of the training cycle (assessment, motivation, design, delivery, and evaluation).
    • Excellent coaching skills and outstanding written and oral communication skills.
    • Creative, good analytical and planning skills, and excellent presentation skills.

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