Training Specialist, EHR Office of Clinical Affairs

Location: Boston, MA, United States

Salary Grade: Grade 48
Expected Hiring Range: $70,000.00 – $75,000.00

About the role

The Specialist will design and implement EHR and other clinical support system training for all new staff, faculty, incoming students, and residents, including new hires and incoming class orientations. They will also provide ongoing training to the current GSDM community upon request.

Responsibilities

• Create role-specific training materials, including manuals, handouts, classroom-based training, and online modules.
• Track trainee progress and provide follow-up training as needed.
• Develop assessment materials and deliver progress reports to trainees’ direct reports to identify performance gaps.
• Serve as a key point of contact and "superuser" for GSDM’s EHR and other clinical operating systems.
• Participate in the EHR working group and assist in implementing new data systems for the GSDM clinical team.
• Support additional training initiatives for clinical needs, including patient portal, ticketing system, PowerBI, SPS, and SAP.

Requirements

• Bachelor’s degree.
• 3–5 years of relevant experience.