Training Specialist

About the role

Sigma Technologies is seeking a Training Specialist to support employee training programs across the organization. The position requires on-site work Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern.

Responsibilities

• Perform Learning Management System administration tasks, including setting up and maintaining courses, users, enrollments, time slots, learning paths, reports, catalog settings, and training records.
• Administer regular LMS tasks such as user support, troubleshooting, system updates, and maintenance.
• Work with the LMS vendor to resolve system issues, enhance functionality, and deploy new features.
• Create and deploy reporting, training surveys, and compliance surveys to track and measure participation in training programs.
• Schedule training classes, including enrollments, locations, materials, equipment, logistics, and communication to attendees and stakeholders.
• Support coordination of training activities for new hires after new hire orientation.
• Collaborate with subject matter experts to create course content tailored to Sigma’s internal audience.
• Identify knowledge gaps through surveys, interviews, manager consultations, and employee feedback.
• Draft and edit scripts, workbooks, presentations, job aids, and other learning materials as needed.
• Produce print materials such as workbooks, job aids, and classroom materials.
• Create job aids to assist on-the-job trainers and learners.
• Contribute to the design of new training programs and enhancements to existing programs.
• Aid in the development and creation of lesson plans, training aids, and learning resources.
• Develop online course module content using e-learning authoring tools.
• Load, configure, test, and maintain learning content.
• Collect feedback from training attendees and use that feedback to support future improvements to content and delivery.
• Deliver company training programs and workshops to employees and managers.
• Conduct system training sessions for end-users, instructors, and other administrators as needed.
• Perform other duties as assigned.

Requirements

• An associate or bachelor’s degree in Human Resources, Organizational Development, Instructional Design, or a related field.
• Two or more years of experience developing and delivering training content.
• Strong knowledge and experience with learning management systems.
• Strong knowledge and experience in instructional design and adult learning theories.
• Experience using content authoring tools to develop online training course modules.
• Strong analytical and reporting skills.
• A professional demeanor with positive communication skills, strong teamwork, and the ability to work cross-functionally.
• Availability during the core work hours of 8:00 a.m. to 5:00 p.m. Eastern, Monday through Friday.
• The ability to work onsite Monday through Friday to provide in-person employee and team support, with occasional hybrid or remote work options available when business needs allow.
• Dependable transportation, a valid driver’s license, and valid insurance.
• Computer proficiency, especially with Microsoft Word, Excel, Outlook, and Teams.
• Authorization to work in the United States.

Physical Requirements

• Must be able to endure frequent, lengthy periods of sedentary work and sit for prolonged periods of time.
• Must be able to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.
• Must have the physical ability to perform activities such as preparing and analyzing data and figures, transcribing notes, and viewing a computer terminal; these activities require close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Must have the physical ability to express or exchange ideas by means of the spoken word and convey detailed or important spoken instructions to other workers accurately, often in a group setting.
• Must have the ability to receive detailed information through oral communication, and to make the discriminations in sound.

About Sigma Technologies

Sigma Technologies is a growing engineering and design firm with 500+ team members across 30+ states. We support major power and telecommunications utilities with work that directly impacts communities nationwide. Our core values — Safety, Honesty, Truth, and Decency — guide how we work and who we hire. We are TeamSigma™.