Training Specialist

MANTECH seeks a motivated, career and customer-oriented Training Specialist to join our team in Arlington, Virginia. This is an onsite position.

Responsibilities

• Provide standards, services, and guidance on IT-related training programs designed to enable government agency personnel to use information technologies and systems more productively.
• Develop, deliver, and/or coordinate training courses and materials that address specific agency needs.
• Conduct training needs analysis and peer review of training material for accuracy.
• Maintain policy and standards for training throughout the development process; ensure training content is accurate based on outside feedback.
• Monitor training changes and updates for dissemination and implementation.
• Prepare training documentation; analyze existing training materials and make recommendations to update training processes to satisfy customer objectives.
• Coordinate training activities according to the training program; manage multiple training projects simultaneously, involving organizing, planning, and executing small-scale training projects from vision through implementation.
• Use independent decision-making to design and develop training materials, reference materials, presentation materials, and job aids; prepare student materials (course manuals, workbooks, instructor notes, and handouts).
• Ensure all training materials are clear, concise, instructionally sound, and directly support learning objectives; ensure materials are 508 compliant.
• Monitor training tasks in support of the goals of the Contractor Program Manager and the government sponsor(s) using standard training standards and software.
• Provide input to the Training Manager and the Contractor Program Manager on areas of continuous improvement.

Requirements

• 5 years of experience in Information Technology.
• Bachelor’s degree in Business, Education, or Information Technology OR Information Technology certifications (MS-MCT, CompTIA CTT+, Agile, etc.).
• Knowledge of Instructional Systems Design; excellent written and verbal communication skills.
• Demonstrated initiative, sound judgment, and effective decision-making.
• Thorough knowledge of appropriate hardware and software (e.g., PCs, Microsoft Windows, MS Office).
• Experience using Microsoft 365 productivity tools.
• Must be able to travel at least 5% domestically and internationally.
• Must be a US Citizen and be able to obtain and maintain an Interim Secret clearance prior to starting this position.

Preferred Qualifications

• Experience with hotkeys and hotstrings.
• Experience with Agile development methodologies.
• Experience with multimedia development tools (Adobe Captivate, Articulate, Camtasia, etc.).
• Experience with webinar software (Webex, MS Teams, Zoom, etc.).
• Experience with applications such as ServiceNow and Salesforce.
• Prior technical training experience.

Physical Requirements

• Must be able to deliver clear and effective communication both verbally and non-verbally to provide updates, briefings, or interface with co-workers, leadership, and customers.
• Must be able to work in an office environment and freely move within this space to utilize office equipment as well as interface with co-workers and customers.
• Must be able to effectively use IT peripherals such as laptops, desktops, printers, fax machines, etc.
• Must be able to deliver presentations as needed.
• Must be able to review, decipher, and understand program manuals, IT service requests, work orders, etc.