Training Specialist 1/Training Specialist Trainee (NY HELPS), Central Office;

Duties

• Utilize computer-based systems and online supports to manage, monitor, and report staff training functions and activities, i.e. Statewide Learning Management System (SLMS) as well as database, spreadsheet, and reports software such as Microsoft Excel and Access.
• SLMS – Support the use of SLMS across the OMH system. Administer all features of the SLMS and teach others how to use system features. Provide technical support and instruction to OMH facility administrators; troubleshoot issues for administrators and learners; and enter data, upload spreadsheets, and report on agency compliance for training mandated by the NYS Governor’s Office, Joint Commission, Centers for Medicare & Medicaid Services, etc.
• eLearning – Assist in the development of elearning courses on various topics for both OMH Central Office and facility staff. Utilize materials developed by higher level training staff, with input from subject matter experts in other departments, to create electronic coursework.
• Training Delivery and Curriculum Development – Deliver live in-person and virtual training. Make arrangements for, promote, and evaluate classes. Assist with curriculum revisions, updates, needs analyses, and recommendations of courses to meet specific Central Office and facility workforce development needs.
• Design, deliver, and evaluate courses and workforce development programs that support the OMH training operation. Research, develop, deliver, and expand eLearning and distance learning programs utilizing tools such as Camtasia, Captivate, and Lectora.
• Consult with program managers to analyze training needs, and identify programs and resources to meet those needs.
• Research and inform employees and program managers of available training and educational opportunities, and answer related questions.
• Make arrangements for training courses, including scheduling classroom space, setting up classroom, obtaining and setting up required equipment, and obtaining materials and supplies. For elearning and distance learning programs, make arrangements for and/or use appropriate technology resources (e.g., WebEx, video teleconferencing, etc.).
• Design professional training materials and flyers.
• Evaluate training courses through the use of questionnaires, review of work reports, or supervisory evaluation. Make suggestions and adjustments to curricula as needed.
• Represent the Bureau on interagency workgroups as assigned.

Minimum Qualifications

• Training Specialist Trainee 1 (starting salary $53,764): Four years of experience developing and presenting training programs to improve the on-the-job knowledge, skills, and abilities of employees to enable them to carry out the mission.
• Training Specialist Trainee 2 (starting salary $59,994): Five years of experience developing and presenting training programs to improve the on-the-job knowledge, skills, and abilities of employees to enable them to carry out the mission.
• Training Specialist 1 (starting salary $66,951): Six years of experience developing and presenting training programs to improve the on-the-job knowledge, skills, and abilities of employees to enable them to carry out the mission.

Additional Comments

The starting salary for this position will vary based on the selected candidate’s education and/or experience. Candidates appointed at a trainee level will be required to successfully complete the traineeship to advance to the full performance level title and salary:

• $53,764 (Training Specialist Trainee 1)
• $59,994 (Training Specialist Trainee 2)
• $66,951 (Training Specialist 1, full performance level)

For current New York State employees, the starting salary is based on the candidate’s salary at the time of hire.

Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.

The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency.

This position may be designated 55 b/c and is subject to verification of applicant eligibility.

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of NY HELPS, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Some positions may require additional credentials or a background check to verify your identity.