Training Program Analyst (Administrative Analyst/Specialist II)

About the role

San Diego State University is seeking a Training Program Analyst to shape the learning experiences that support business and financial operations across campus. In this role, you'll collaborate with campus partners to develop engaging training programs, improve business processes, and help the University successfully implement new systems and initiatives. As a key member of the Audit & Continuous Improvement team, you'll support enterprise-wide training, organizational readiness, knowledge management, and change management efforts.

Responsibilities

• Design and coordinate enterprise training programs that support business systems, onboarding, and professional development.
• Partner with campus stakeholders to support organizational readiness and successful implementation of new systems and processes.
• Manage training initiatives by coordinating learning resources, business process documentation, and knowledge management efforts across campus.
• Evaluate program effectiveness, gather stakeholder feedback, and recommend improvements that enhance learning and operational excellence.

Why Join Us

• Help shape how employees across SDSU learn, grow, and succeed.
• Be part of projects that improve campus operations and employee experience.
• Collaborate with colleagues across the University on meaningful, campus-wide initiatives.
• Join a team that values innovation, continuous improvement, and lifelong learning.
• Grow your career with outstanding benefits, professional development opportunities, and the resources of the California State University system.

Requirements

Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

Qualifications

• Experience with organizational change management and enterprise system implementations.
• Experience developing training programs, instructional materials, and business process documentation.
• Experience facilitating stakeholder engagement and cross-functional collaboration.
• Proficiency with Microsoft Office Suite and enterprise business systems (e.g., PeopleSoft, CSUBUY/Jaggaer, Concur, CHRS, or similar ERP systems).

Preferred Qualifications

• Bachelor's degree in Business Administration, Public Administration, Organizational Development, Education, Information Systems, or a related field.
• Experience supporting enterprise system implementations and organizational change initiatives.
• Experience developing and delivering training programs in a higher education or public sector environment.
• Experience with CSU financial or human resource systems, including PeopleSoft CFS, CSUBUY (Jaggaer), Concur, Campus Solutions, or CHRS.
• Experience with business process improvement and project management methodologies.

Pay

Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department’s budget and equity guidelines. Initial step placement is not expected to exceed Step 1 ($5,797 per month). Salary step placement for internal applicants will follow the CSUEU Collective Bargaining Agreement. CSU Classification Salary Range: $5,797 - $8,445 per month (Step 1 – Step 20). Future increases, including step advancements, are subject to contract negotiations.

Benefits

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.

Schedule

Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is eligible for telecommuting up to 2 days per week, following a training period during which on-site presence is required.

Full-time, benefits eligible, permanent/probationary position. Position is designated exempt under FLSA and is not eligible for overtime compensation.