Training Program Administrator

This position is contingent upon bid award.

About the Role

The Training Program Administrator delivers unparalleled capability to the Air Force through a robust infrastructure and professional civilian staff offered by nine medical Air Force Specialty Codes the opportunity to fulfill necessary Comprehensive Medical Readiness Program (CMRP) training and annual training exercises. Mercy Health is a training platform partnered with Air Force Reserve Command that provides advanced trauma/critical care for DoD medical personnel.

Responsibilities

• Complete Mercy Health’s annual tour orientation program within the first 60 days.
• Demonstrate exceptional interpersonal skills by fostering positive, collaborative relationships with internal teams, external partners, and stakeholders.
• Deliver clear, concise, and professional verbal communication in meetings, presentations, and briefings.
• Provide written communications, including reports, correspondence, and technical documentation, that are accurate, well-structured, and tailored to the intended audience.
• Assist in facilitating Mercy Health Systems informational tours for visiting dignitaries, public organizations, and internal/external persons interested in the Training Platform’s activities.
• Coordinate site visits, parking, reserving meeting rooms, refreshments, and refining itineraries with other departments.
• Collect, review, and file After Action Reports and surveys from each unit/individual that completes annual tour at Mercy Health. Report results to Program Director at quarterly staff meetings.
• Coordinate with Mercy Health SIM lab POC to schedule time for AFRC usage.
• Develop Monthly Training Roster and ensure it contains a detailed log of all personnel trained, dates, and specific training tasks signed off, along with any other data required.
• Provide administrative support for military staff members assigned at Mercy Health.
• Coordinate scheduling training for required military members across all contracted Mercy Health locations.
• Coordinate updates and reviews the Training Affiliation Agreements (TAAs) and Memorandum of Agreement (MOAs & MOUs) with all civilian universities/military organizations, which will require significant coordination with each legal division(s) and the United States Air Force Reserve Command.
• Perform administrative management service-oriented tasks: answering phone calls and correspondence, typing, filing, building, and maintaining simple databases, ordering office supplies, scheduling rooms, coordinating with Mercy Health System as needed, constructing training, and in-processing packets for all members.
• Assist with member registration on the first day of training, badge procurement, scrub and badge issue, roster and/or other required administrative paperwork.
• Assist in building an annual schedule based on fiscal year and publishes no later than (NLT) 1 July.
• Work with reserve units to ensure they submit required information according to scheduling timelines, i.e. scheduling request 90 days prior to arrival, pre-hospital orientation packets/documents NLT 60 days prior to arrival.
• Coordinate with housekeeping and security to ensure operation security and badge control monitoring requirements are met.
• Update reserve medical training contacts and capabilities roster on a quarterly or as needed basis.
• Other duties as assigned.

Requirements

• Bachelor’s degree in healthcare administration, business-related field, or related area.
• Minimum five (5) years’ experience as a healthcare administrator, certified project manager, or in a related area(s).
• OR Master’s degree in Healthcare Administration.

Skills

• Knowledge and understanding of applicable Air Force and professional standards.
• Knowledge of military and civilian guidelines that govern policy and procedure.
• Experience in a healthcare setting with clinical trauma (ER/ICU) preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit and talk or hear.
• The employee may use repeated motions that include the arms, wrists, hands and/or fingers.
• The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision.