TRAINING OFFICER 1 - 08042026-79713

Location: Chattanooga, TN – Moccasin Bend Mental Health Institute, Hamilton County. This position requires a criminal background check.

About the Role

Under general supervision, this position involves professional training administrative work of average difficulty and supervisory work of routine difficulty. The role includes developing and delivering training, managing training activities for a state government department, and supervising a small staff of professional training employees.

Responsibilities

• Facilitate agency-specific training through various delivery methods to enhance employee and vendor development while ensuring compliance with laws and regulations.
• Deliver training to internal and external customers, develop or modify training materials based on objectives and needs, and apply adult learning principles.
• Conduct training needs analyses and develop evaluation tools to ensure training effectiveness.
• Coordinate and organize events such as conferences, seminars, and workshops, including scheduling and reserving necessary sites and equipment.
• Ensure compliance with agency standards by compiling information from internal databases and creating an optimal learning environment.
• Verify equipment functionality, set up training locations, and ensure materials and supplies are available for training events.
• Enter data into agency-specific tracking software and utilize office productivity tools to achieve agency goals.
• Assess training needs and research relevant learning opportunities for employee development.
• Provide information to management for problem-solving and efficiency, and recommend contract vendors to meet customer needs.
• Develop and maintain professional working relationships with internal and external customers and subordinates to enhance productivity and efficiency.
• Perform employee evaluation processes, including reviewing job performance, providing feedback, and guiding staff on organizational culture, policies, and procedures.
• May assist management in interviewing applicants to determine the best candidate for vacant positions.

Requirements

• Graduation from an accredited college or university with a bachelor’s degree.
• Two years of full-time professional work experience in one or a combination of the following: academic teaching, educational administration, development of instructional materials for academic programs, or training.
• Substitution of Education for Experience: Additional graduate coursework in Human Resources Management, Industrial/Organizational Psychology, or fields related to curriculum design or evaluation may substitute for the required experience (e.g., 36 graduate quarter hours may substitute for one year of experience).
• Substitution of Experience for Education: Teaching, training, or professional experience may substitute for the required education on a year-for-year basis, up to four years.
• Four years of full-time professional work in the subject matter of instruction may substitute for the two years of specialized experience.
• Must successfully become certified as a facilitator by the Department of Human Resources within six months of hire or have one year of professional experience in delivering workforce training with the State of Tennessee.
• Valid driver’s license with a clean driving record for the past five years (no DUI, reckless driving, license suspension for moving violations, or more than four moving violations).

Skills

• Communicates Effectively
• Instills Trust
• Decision Quality
• Customer Focus
• Resourcefulness
• Knowledge of clerical procedures and customer/personal service.
• Proficiency with tools and equipment such as personal computers, multi-function printers, projectors, interactive whiteboards, cameras, telephone systems, laminators, and binding machines.

Pay

Monthly: $4,562.00 – $6,825.00
Annual: $54,744.00 – $81,900.00

Schedule

Full-time