TRAINING OFFICER 1 - 06302026-78867

Responsibilities

• Facilitates agency-specific training through various delivery methods to enhance employee and vendor development while ensuring compliance with laws and regulations.
• Delivers training to internal and external customers, develops or modifies training materials based on objectives and needs, applies adult learning principles, conducts training needs analyses, and develops evaluation tools to ensure training effectiveness.
• Captures information from internal databases, creates an optimal learning environment, verifies equipment functionality, sets up training locations with necessary arrangements, and ensures materials and supplies are available for training events.
• Enters necessary data into agency-specific tracking software and utilizes various office productivity tools to achieve agency goals.
• Assesses training needs and researches relevant learning opportunities for agency-specific employee development.
• Provides information to management for problem-solving and efficiency and recommends agency-specific contract vendors to meet customer needs.
• Maintains professional working relationships with internal and external customers and subordinates to enhance productivity and efficiency.
• Participates in the employee evaluation process which involves reviewing job performance, providing feedback to improve and reinforce strengths, guiding staff to meet timeliness standards, and informing them about organizational culture, policies, procedures, workflow, task prioritization, documentation, and system usage for effective task performance.
• May assist management in interviewing applicants to determine the best candidate to fill vacant positions.

Qualifications

• Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to two years of full-time professional work in one or a combination of the following: academic teaching; educational administration; development of instructional materials for academic programs; or training.
• Substitution of Education for Experience: Additional graduate course work in one or a combination of the following may be substituted for the required experience on a year-for-year basis, to a maximum of two years: Human Resources Management, Industrial/Organizational Psychology, or any field related to the design or evaluation of curriculum and related instructional processes, including, but not limited to Curriculum and Instruction, or Educational/Instructional Media Design, Educational Evaluation, Research, and Statistics.
• Substitution of Experience for Education: Any teaching or training experience, or any remaining professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years.
• Substitution for Specialized Experience: Four years of full-time professional work in the subject matter of instruction may be substituted for the two years of specialized experience.
• Applicant must successfully become certified as a facilitator by the Department of Human Resources within six months of hire.
• OR One year of professional experience in delivering workforce training with the State of Tennessee.