Training Manager Traffic Management Center

Job Description

Parsons is looking for an amazingly talented Training Manager to join our team! In this role you will get to train others on operational excellence!

• Develop a Training Plan for TMC operators that could include three levels – entry, Level 1 and Level 2.
• Provide group TMC operator training in a classroom setting and one-on-one TMC operator training.
• Administer a certification exam and ensure all TMC operators maintain refresher training.
• Conduct regular TMC operator audits for compliance.
• Evaluate all current employees on a regular basis and provide routine refresher training to TMC operators.
• Visit each TMC throughout the state on a regular basis to assess TMC operator skills.
• Be a backup to the TMC Operations Manager and serve as a secondary point of contact with the client and staff for all site activities related to the project.

About the Role

Location: Based in Chattanooga, TN with statewide travel

Hours: Overnight and weekend staff/coverage

Other: Could include operating as an operator during staffing shortages

Requirements

• Bachelor’s Degree or equivalent experience in Public Safety, Criminal Justice, Business Management, Operations, or comparable emergency management or transportation experience.
• Typically 5+ years in the field or related area.
• Minimum 2 years’ experience in a supervisory or training role including, but not limited to, supervising employees, training employees making schedules, managing budgets, and daily operations.
• Driver’s license with excellent driving record.
• A background check is required - candidates with felony convictions are not eligible.

Skills/Competencies

• Computer proficiency: Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Strong speaking and verbal communication skills.
• Demonstrated management, training leadership experience.

Benefits

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

Pay

Salary Range: $30.58 - $53.51

Schedule

This position is part of our Critical Infrastructure team.

Qualifications

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars!

Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars!

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