Training Manager I

About the role

The incumbent serves as the Training & Adoption lead for the Technology & Innovation (T&I) team. They plan, organize, and direct training operations and go-to-market communications; conduct training needs assessments; develop, coordinate, and evaluate training modules; track adoption metrics; gather user feedback; and deliver presentations.

Responsibilities

• Serves as the Training & Adoption lead for the Technology & Innovation (T&I) team.
• Plans, organizes, and directs training operations and go-to-market communications.
• Conducts training needs assessments with division stakeholders and recommends training programs.
• Develops, coordinates the delivery of, and evaluates training modules, instructional materials, teaching aids, and quick reference guides/job aids.
• Captures user feedback and documents concerns to hand off to the Feedback & Improvement stage.
• Delivers presentations, stand-up training, or instruction to staff, management, clients, or the general public.

Qualifications

• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Knowledge of change management principles, adoption measurement, and go-to-market communication planning.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• The ability to communicate information and ideas in speaking and writing so others will understand.
• The ability to listen to and understand information and ideas presented through spoken words and sentences, acting with empathy and user advocacy to ensure all users feel equipped and supported.
• The ability to apply general rules to specific problems to produce answers that make sense.
• Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Preferred

• CliftonStrengths in the Influencing or Relationship Building domains (such as Woo, Developer, Empathy, Communication, or Includer).

Risks

• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.

About The Role

Location – 8523 South Redwood Rd West Jordan, Utah, 84088 United States

Background Check Required

A comprehensive background investigation, which may include a polygraph, may be required.

Drug Test Required

Yes

Schedule Code

AX - Employees in supervisory positions

Benefits

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

The Utah Department of Corrections as a dedicated team of professionals ensures public safety by effectively managing offenders while maintaining close collaboration with partner agencies and the community. Our team is devoted to providing maximum opportunities for offenders to make lasting changes through accountability, treatment, education, and positive reinforcement within a safe environment.

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.