Training Manager

About the role

We are seeking a Training Manager for our First Quality Tissue Midwest, LLC manufacturing facility located in Defiance, OH. This position will be responsible for building organizational capability through talent and skill development to support the needs of the individual and the business.

Responsibilities

• Coordinate onsite and remote training initiatives for new team members who will be training locally in Defiance as well as at our out-of-state plants.
• Travel to Lock Haven, PA and Anderson, SC to plan and lead training programs.
• Work with L&D teams at existing sites to build the new hire orientation program for Defiance.
• Cook with training initiatives across the facility, ensuring alignment with strategic goals.
• Partner with Human Resources and Department leaders to support all hourly & salary onboarding processes and change management steps for internal job changes.
• Support the continuous improvement effort within each department for all learning and development processes to ensure high quality training for all team members, including the incorporation of Manufacturing Excellence skillsets across all site programs.
• Manage training timelines, resources, and logistics for monthly new hire orientations, leadership trainings, and department-specific training events.
• Conduct Training Effectiveness Surveys to ensure feedback from the hourly workforce is reflected in annual priorities for the Learning and Development group.
• Respond to feedback from New Hire evaluations and other Assessments or Qualifications.
• Oversee department updates to training content and maintain accurate training records.
• Ensure alignment with enterprise use of the Learning Management System (Workday Learning) and other training technologies or databases (e.g. Poka, LinkedIn Learning, etc.).
• Build training materials using software and multimedia to support learning needs.
• Represent the site for enterprise learning and development goals and project planning.
• Lead the annual budgeting process for learning and development activities at the site.

Requirements

• Bachelor’s degree in Education, Human Resources or Industrial Management or Bachelor’s Degree in Engineering and a minimum of 5 years of supervisory experience preferably in a HPWS manufacturing environment.
• Prior experience with learning/documentation management systems.
• Analytical, teamwork, problem solving, ability to conduct training assessments, develop and deliver training in support of high performing work systems, and good communication and presentation skills.
• Demonstrated excellence in communication both written and verbal, influencing, teamwork, project management, negotiation, management, executive presentation/communication skills and teaching skills.
• Organizational agility and a track record of building effective teams, with the ability to interact effectively at all levels within the organization.
• Knowledge of MS Office, Camtasia, Articulate, and project management and office automation tools.
• Able to Walk long distances, Climb steps, Bend, stoop, stretch, Stand for long periods of time.
• Able to travel as needed to other sites via commercial airline or vehicle.

Qualifications

• First 90 days, training in Lock Haven, PA and Anderson, SC.
• Travel up to 50% throughout 2027.
• Flexibility – scheduling and delivering training on off shifts.

Benefits

We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:

• Competitive base salary and bonus opportunities
• Paid time off (three-week minimum)
• Medical, dental and vision starting day one
• 401(k) with employer match
• Paid parental leave
• Child and family care assistance (dependent care FSA with employer match up to $2500)
• Bundle of joy benefit (years’ worth of free diapers to all team members with a new baby)
• Tuition assistance
• Wellness program with savings of up to $4,000 per year on insurance premiums