Training Manager - Distribution Center

Responsibilities

• Lead the “Train the Trainer” Program
• Identify and evaluate trainer needs quarterly
• Select and develop trainers collaboratively with advisors
• Facilitate engaging training sessions to ensure consistent instruction
• Track and monitor trainer performance, providing ongoing feedback and adjustments
• Empower New Hires for Success
• Ensure new hires receive structured training aligned with operational demands
• Assign trainers, evaluate progress, and provide personalized coaching
• Conduct one-on-one check-ins to reinforce learning and address gaps
• Maintain accurate training records to track development milestones
• Enhance Workplace Safety & Compliance
• Partner with the DC Safety Manager to address incidents and refine training materials
• Facilitate safety certifications and retraining programs as needed
• Proactively adapt training content to prevent workplace risks
• Drive Operational Excellence & Continuous Learning
• Monitor turnover and injury statistics by trainer and department to optimize training efforts
• Conduct quarterly reviews and training updates to align with business needs
• Organize mentor programs to foster growth among employees
• Collaborate & Innovate
• Work alongside management teams to identify skill gaps and implement solutions
• Provide leadership in DC orientation and assist in broader training initiatives
• Ensure seamless cross-training opportunities for trainers across departments

Requirements

• Experience: Minimum of 3 years in a supervisory/advisor role; prior training experience preferred.
• Skills: Exceptional communication, coaching abilities, adaptability, and teamwork in a fast-paced environment.
• Certifications: Must be certified to operate Powered Industrial Equipment (PIE).

Qualifications

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Leadership: 1-2 years of supervisory experience in a similar setting.
• High Volume: 1-2 years of warehouse experience in a high-volume distribution or logistics environment.