Training & Documentation Lead

Roles & Responsibilities

• Lead training/readiness planning for all 8 pilot agencies; build schedules, success goals, and readiness plans
• Develop Train-the-Trainer materials: facilitator guides, participant materials, job aids, tailored to different county/Tribal roles and experience levels
• Create accessible, State-accessibility-compliant documentation, reviewed/approved jointly with State staff
• Deliver blended virtual + in-person training (up to 25 onsite days)
• Build reusable, statewide-scalable training assets to support future phase expansion

Minimum Qualifications

• Bachelor's degree in Education, Instructional Design, Human Resources, or related field (or equivalent experience)
• 5+ years developing/delivering technical or systems training, preferably for government or human services staff
• Demonstrated experience building train-the-trainer curricula and accessible (WCAG-compliant) documentation
• Willingness/ability to travel across Minnesota for onsite delivery

Preferred Qualifications

• Direct experience training eligibility workers, caseworkers, or similar human services staff
• Experience with adult learning principles and human-centered design
• Familiarity with county/Tribal Nation government operating structures
• Certifications CPLP (Certified Professional in Learning and Performance) or ATD Instructional Design certificate preferred

About Varmoda

Varmoda is a federal IT solutions provider founded in 2020 and headquartered in McLean, Virginia, delivering citizen-centric public services across Financial Assistance, Public Benefits, and Security & Defense domains. Our five-layer architecture — Salesforce (Engagement), Databricks (Data), ServiceNow (Orchestration), Pega (Decisioning), and Oracle HR (Capacity) — puts data at the common thread of every solution we build for federal agencies and the citizens they serve. Varmoda holds CMMI Maturity Level 3, ISO 9001, ISO 20000, and ISO 27001 certifications, and is recognized as a V3 veteran-friendly employer.

Why Varmoda

• Growth opportunity within a fast-scaling federal IT firm
• Direct impact on citizen-facing federal programs
• Competitive benefits including 401k, health insurance, Paid Time Off, Life Insurance and others — customize per role/location
• Veteran-friendly (V3) workplace culture