Training & Development Manager

We are seeking a Training & Development Manager to lead and enhance our comprehensive training programs. Responsibilities include: developing and implementing training strategies aligned with company goals, creating curricula, assessing performance, and leading a team of training specialists.Ensure all staff members acquire the skills necessary to deliver exceptional service quality and customer satisfaction. Qualifications and Skills: experience in training and development, strong leadership abilities, curriculum development expertise, and a focus on performance assessment. Key Duties: oversee training program design, lead team efforts, evaluate training effectiveness, and foster a culture of continuous improvement in service standards.